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Auto Park Chrysler Jeep
Cary, NC
206 Reviews
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November 24, 2025
Do not have your vehicle serviced here! $39.20 is not a huge amount of money as compared to the full bill of $618.72 however when the cashier and manager fail to explain what the fees are f $39.20 is not a huge amount of money as compared to the full bill of $618.72 however when the cashier and manager fail to explain what the fees are for then we have a problem. I was told by the cashier that see didn’t see the $37.14 charge on the repair order, after pointing it out, she argued that I was not being charged the $37.14 and that was part of the discount I was receiving. The discount clearly states -$50.00. I understand $2.06 for an electronic document storage fee but still don’t have an answer on the $37.14 “customer pay ex for repair order” fee. The manager who then came and tried to explain the fee stated it was a cloud storage fee then in the next breath stated it was a shop disposal fee. Per her statement she’s been with Leith for 17 years and they have always charged these miscellaneous fees on all ROs. If that is the case she should know whether the fee is a disposal fee or cloud fee. Long story even longer, don’t lie to your customers when they question the bill, don’t make things up and just tell us that you have no idea when you clearly have no idea. As someone in the automotive industry I’m disappointed and disgusted, no wonder dealerships get a horrible reputation from the general public. More
by Pamcecil
Employees Worked With
Max Sanchez
December 03, 2024
Amy went way above and beyond to help me get my car serviced. Amy was amazing. My car needed service but I couldn’t get it there. Amy helped me get the car to the dealership and back. Wayne also did serviced. Amy was amazing. My car needed service but I couldn’t get it there. Amy helped me get the car to the dealership and back. Wayne also did a great job explaining what the car needed. Robin Winn More
by robinjowinn
Employees Worked With
Amy and Wayne
December 17, 2022
Helped me feel confident and secure with my purchase as well as worked with me to get the payments where I needed them. Truly looking out for their customers, thank you! well as worked with me to get the payments where I needed them. Truly looking out for their customers, thank you! More
by Anonymous
Employees Worked With
Phil
December 14, 2022
Great customer service. Knowledgeable and helpful staff. Prompt and courteous. Staff very experienced and make good recommendations. Knowledgeable and helpful staff. Prompt and courteous. Staff very experienced and make good recommendations. More
by JKguy
Employees Worked With
Leighton, Wayne
October 09, 2022
Five star service from this dealership. The sales manager Phil was terrific with my Jeep order -- both he and the dealership get a 10 from me! The sales manager Phil was terrific with my Jeep order -- both he and the dealership get a 10 from me! More
by Rob in NC
Employees Worked With
Phil
October 01, 2022
My experience was as pleasant and trouble free as a car purchase could be. Our sales rep, Vicente Acostas, was great. He answered several specific questions that I had regarding the car before we drove dow purchase could be. Our sales rep, Vicente Acostas, was great. He answered several specific questions that I had regarding the car before we drove down to see it. He sent me a video walk around of the car showing the areas I inquired about. We were pleasantly surprised when, after we bought the car, he offered to arrange delivery the next day after it had been detailed. That really meant a lot to us. Dan Degroot in the service department was very helpful in arranging a pre purchase inspection that I needed before committing to the purchase. I realize how busy the schedule is in the service department and I really appreciate the accommodation that he arranged for me. More
by ScottC
Employees Worked With
Vicente Acostas, Dan Degroot
September 06, 2022
Overall great experience in searching and buying a vehicle. Daniel was great in listening to what we wanted in a new vehicle and helping us find it. vehicle. Daniel was great in listening to what we wanted in a new vehicle and helping us find it. More
by knyland
Employees Worked With
Daniel Edwards
