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Auto Park Chrysler Jeep

Cary, NC

4.5
203 Reviews

400 Auto Park Boulevard

Cary, NC

27511

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Showing 203 reviews

February 16, 2021

Terrible service at parts department from Ashlynn !!!bought a new wrangler there need some help on getting bigger tires and fenders she was so rude and not helpful at all ,never doing anything with t More

by edp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashlynn
Feb 18, 2021 -

Auto Park Chrysler Jeep responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Best regards, The Leith Auto Park Chrysler Jeep Team

Feb 18, 2021 -

edp responded

Same response you send everyone, with no contact person or info ,same terrible service, no wonder Ashlynn gets away with treating customers like crap !,if you really cared you would have put a point of contact and info ,Thanks for absolutely nothing!

February 11, 2021

Wayne and Florez deliver a quick and great service. They were friendly and courteous. I will totally recommend Leith Autopark to all my friends. Best service at a reasonable price. More

by Apuello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne and Florez
Feb 17, 2021 -

Auto Park Chrysler Jeep responded

Apuello, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best regards, The Leith Auto Park Chrysler Jeep Team

January 09, 2021

Daniel Edwards was courteous, prompt, responsive, and willing to work hard to get us a good deal on the exact car we wanted. Everything was quick, we did not spend hours in the dealership waiting to fin More

by IanVillanueva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Edwards
Jan 13, 2021 -

Auto Park Chrysler Jeep responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best regards, The Leith Auto Park Chrysler Jeep Team

January 07, 2021

Long Post read to the endI just want to share my most Long Post read to the end I just want to share my most recent experience that I had at Cary Leith Jeep Dodge Chrysler with both my sales associates More

by huntcheryl1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julie
Jan 11, 2021 -

Auto Park Chrysler Jeep responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Best regards, The Leith Auto Park Chrysler Jeep Team

December 26, 2020

Really felt I could trust my salesman Paul, he seemed he was enlightening and protecting my requests. Thank you for this experience , not typical at other dealers More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bain
Dec 30, 2020 -

Auto Park Chrysler Jeep responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best regards, The Leith Auto Park Chrysler Jeep Team

December 03, 2020

Fast and polite service. Knowledgeable about my 2015 GC Summit navigator and the issue we've been having. Turns out a service bulletin addressed out problem and a free software update was the solution. More

by Patrick M Cary NC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leighton
Dec 08, 2020 -

Auto Park Chrysler Jeep responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best regards, The Leith Auto Park Chrysler Jeep Team

November 15, 2020

This was one of the easiest car buying experiences I have ever had. Our sales representative, Julie, was honest, understanding and kind. All the other employees we interacted with were patient and welcoming More

by decr
Recommend Dealer
Yes
Employees Worked With
Julie, finance department
Nov 18, 2020 -

Auto Park Chrysler Jeep responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best regards, The Leith Auto Park Chrysler Jeep Team

October 31, 2020

Their service representative, Leighton, was knowledgeable and courteous. He was able to address the p2004 issue we were experiencing with our 2016 Jeep Patriot, and even determined it was still under warrant More

by khubbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leighton
Nov 04, 2020 -

Auto Park Chrysler Jeep responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Leith Auto Park Chrysler Jeep Team

October 07, 2020

For many, buying a great car is an investment and you want to make sure that the car will get the best treatment to ensure its longevity. Leith Autopark Chrysler Jeep is definitely the place to find the More

by GwenM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan?
Oct 12, 2020 -

Auto Park Chrysler Jeep responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Leith Auto Park Chrysler Jeep Team

October 02, 2020

Very disappointed in this dealership, Johnson Bullock in particular. Arranged to purchase a used VW Passat. Nice car. Was told the price. Confirmed the price TWICE via text. Got cashiers check from cre More

by tr6driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnson Bullock
Oct 06, 2020 -

Auto Park Chrysler Jeep responded

Thank you for sharing your experience with us. We would like to discuss what you’ve detailed regarding your most recent visit. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns. Best regards, The Leith Auto Park Chrysler Jeep Team

Oct 06, 2020 -

tr6driver responded

My concerns were resolved by leaving your dealership and purchasing a car elsewhere. You had plenty of time to get things right while we were at your dealership and chose not to. It was painfully obvious when the manager looked at the texts on my phone confirming the amount and stated the ridiculous idea that you expected us to come with a “blank cashiers check” that you had made a mistake and refused to do the ethical thing. Don’t be fooled, folks...take your business elsewhere!

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