Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Auto Park Ford - Service Center

Sturgis, MI

4.5
960 Reviews
Call Service Center (269) 651-7728

960 Reviews of Auto Park Ford - Service Center

Sort by
June 14, 2024

We had an issue with our warranty and they were very patient with our situation. More

by edcurtis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2024 -

Auto Park Ford responded

Ed, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
June 12, 2024

I’m very disappointed that I was charged $200 for parts and over $900 for labor. Took over 9 hours to figure out what the problem was? Your dealership should know EVERYTHING about Ford products. It’s a For More

by DEBDEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Auto Park Ford responded

Deb, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 28, 2024

These guys are who you want working on your fleet. Incredibly knowledgeable and have fixed multiple things that other dealers misdiagnosed. I bring my vehicles from over 5 hours away because I trust t More

by josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 24, 2024

Everyone was very nice and would help when I needed it would go there again thanks so much More

by cancer1955-2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scot Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Tack
Report | Print
May 29, 2024 -

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

Helpful
May 22, 2024

Easy to schedule service appointments, convenient location, and they take their time to explain everything up front. At pick up they review everything with you. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Helpful
May 16, 2024

Nice people and they even washed my Bronco. CJ was great getting my Bronco’s trailer hitch hooked up. More

by dancorder1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris "CJ" Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
May 15, 2024

Auto Park Ford takes Care of their customers. I had a few issues that were corrected immediately. Thanks Auto Park. More

by GSHOPPELL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandie Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Eger.
Report | Print
May 16, 2024 -

Auto Park Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

Helpful
May 10, 2024

Very satisfied they keep you informed on what is going on with your truck what's needed how long it will take to fix More

by dalejohnston14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kobold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candy Abbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris "CJ" Johnston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Dilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Auto Park Ford responded

Dale, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

Helpful
April 14, 2024

Take good care of you. Candy is great to work with. All ways great service. More

by ELY1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candy Abbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Auto Park Ford responded

Ely, Thank you for choosing Auto Park Ford. Your feedback and rating mean a lot to us. We're glad Candy was able to help, and we hope to see you again!

Helpful
March 21, 2024

Left a lug nut off one wheel not good had to go back to make sure all were tight More

by ABZONA
Recommend Dealer
No
Report | Print
Mar 25, 2024 -

Auto Park Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Helpful
1
2
...
96