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Auto Park Plymouth

Plymouth, IN

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1,053 Reviews

2303 N Oak Drive

Plymouth, IN

46563

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1,053 Reviews of Auto Park Plymouth

May 07, 2020

I was from out of town for the week and my brand new 2020 Sierra had a check engine light come on. George and Auto Park GMC service team were very understanding and accommodating to me and got me in as soon More

by vhexcavatingtodd
Recommend Dealer
Yes
Employees Worked With
George Bahr
April 30, 2020

I cannot speak highly enough of this experience. If I could have given George more stars I would have. He kept me informed every step of the way was cordial and professional! And the cost was very reason More

by evehoward54
Recommend Dealer
Yes
Employees Worked With
George Bahr
April 30, 2020

It was all around another great purchase from there. Non pushy sales and easy to deal with. Goes out of their way to help in any way! Will be back another purchase in future. More

by tristathornburg
Recommend Dealer
Yes
Employees Worked With
Jackie Holloway
April 27, 2020

Very friendly staff! Made the process go smooth and easy! Would recommend to a friend! Love my new vehicle and thank you guys for the experience! More

by austinbassett98
Recommend Dealer
Yes
Employees Worked With
Kris Miller
April 19, 2020

Don't Buy Used A little over a month of buying my 2016 Jeep Trail Hawk with 54,000 miles I ended up spending over $2,000 to get it fixed. I had to replace brakes, a More

by jwhitesl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Holloway
May 04, 2020 -

Auto Park Plymouth responded

Mr. White, thank you for taking the time to review Auto Park Buick GMC, we find input from customers to be very valuable as we continue to hone our skills. After researching your purchase and vehicle history, I have found the following to be true. You purchased the vehicle 3 Months ago in February. Our inspection, prior to offering the unit for sale, found the need for front pads and rotors, stabilizer links, and a lower ball joint, all of which were replaced, an alignment was completed as well. Our request to have the vehicle brought to our service center when your concerns were brought to our attention was two fold; 1.) we wanted to inspect the vehicle for the complaint as outlined to find errors in our process and improve upon them. 2.) we want to insure your satisfaction if there was an issue with our work. Keep in mind you purchase a used vehicle which means that all of the parts on that vehicle are used, we cannot guarantee any part not to fail regardless of age or miles. You are correct, we do not provide loaner vehicles while other service centers are repairing a vehicle we have sold, which I believe you find normal and customary in the industry. We did offer to do any work that wasn't covered to be done at our cost which wold have resulted in a substantial savings from the pricing you have mentioned in your review. As always than you for being our customer, we hope that in the future you allow us to address any service issues you have rather than taking your vehicle to a third party. Also keep in mind that you do have an extended service plan covering power train issues.

April 17, 2020

We had a great experience with this dealer, especially after driving 3.5 hours! A problem that was found during test drive is currently being repaired and vehicle will be delivered Monday! Jackie did a gr More

by Campamanda11
Recommend Dealer
Yes
Employees Worked With
Jackie Holloway
April 15, 2020

Thanks to Kris Miller. He was very professional. He knows his stuff. He showed us ALL The features of the vehicle . Making sure we understood the features. We had a 2015 Buick Encore loved the baby car. Now More

by tedwnitzsr
Recommend Dealer
Yes
Employees Worked With
Don Zehner, Kris Miller
April 13, 2020

Kyle was extremely helpful he made the process go very smooth. Very friendly and answered all my questions. Definitely would recommend this place to anyone else. More

by samboherbert2
Recommend Dealer
Yes
Employees Worked With
Kyle Kline, Dan Blodgett
April 04, 2020

The service was amazing and Jackie was with with us. She made the experience of purchasing my first vehicle a very enjoyable one. She showed genuine care for us as customers and individuals. Thank you! More

by pplaisir22
Recommend Dealer
Yes
Employees Worked With
Jackie Holloway
March 30, 2020

From first contact to finish, very friendly, professional and helpful! The car buying process is overwhelming but anxieties were pit at ease with Jackie's friendliness and helpfulness. More

by Girl19
Recommend Dealer
Yes
Employees Worked With
Jackie Holloway
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