Auto Spot of Mountain Lakes

BUYER BEWARE! I don’t normally write on-line reviews, but I felt compelled to share my experience to save you the trouble. I recently purchased a vehicle from the I don’t normally write on-line reviews, but I felt compelled to share my experience to save you the trouble. I recently purchased a vehicle from the Mountain Lakes location and there were two main reasons that I wouldn’t purchase another vehicle from any Auto Spot location again. 1) The advertised prices are not real. Auto Spot posts low prices to get you in the door. HOWEVER their “package” fee can add a significant cost on top of the advertised price. The vehicle that I purchased was advertised for $13,000 which they wanted to add over $1800 of fees to ($14,800 is almost 15% higher than the posted $13,000). I was able to negotiate a lower price, but still paid much more than I had hoped after seeing the vehicle advertised on their website. 2) They will tell you that there is nothing wrong with the vehicle you are purchasing. However, you are out of luck if there is any major issue. While driving home I realized that the AC was not working properly. After I had the car inspected and checked out it had a leak that required a $2,000 repair. I was given a corporate email when I contacted Auto Spot complaining about the issue. When I detailed my concerns I got an email back from Steven Hernandez that said that the issue was not covered under the 3 month warranty that they provide and “we apologize for the inconvenience”. Auto Spot calls themselves a “Trusted Dealer”. This is not the way that a trusted dealer does business. More

This dealer is a scam I purchased a vehicle less then an hour ago and the car broke down on the road as I was driving it home ! I was on the New Jersey turnpike headed home and the vehicle just died started hour ago and the car broke down on the road as I was driving it home ! I was on the New Jersey turnpike headed home and the vehicle just died started bucking then shut off. No one is taking responsibility for the malfunction from the reviews I see online this isn’t the first time this has happened and they should be shut down for fraud! No one wants to give the owners contact information this they’ll smile in your face and be super nice and friendly then leave you high and dry when the vehicle breaks down this has been a nightmare ! Steer clear of this place ! More

Nelson was supposed to assist me with a Toyota crossover and send a car to come for me. He went back on his promise and word. All of this was via phone. I would try there only with an apology and promise to and send a car to come for me. He went back on his promise and word. All of this was via phone. I would try there only with an apology and promise to do better . More

Korina was such a big help to my husband when we started looking for a vehicle. She went above and beyond to make sure we got the vehicle we wanted. Then Antonio was awesome in helping us to purchase our v looking for a vehicle. She went above and beyond to make sure we got the vehicle we wanted. Then Antonio was awesome in helping us to purchase our vehicle. They are so friendly and pleasant to work with. I would definitely recommend Autospot46. More

Korina was such a pleasure helping me purchase my second vehicle! Thanks doll! I definitely will be recommending this spot! vehicle! Thanks doll! I definitely will be recommending this spot! More