Auto Wholesalers of Hooksett

What started as a bad situation was fixed by management,. After going back and forth with one of the sales people for a extremely long time I decided to give one final email to the management and Paul Miller After going back and forth with one of the sales people for a extremely long time I decided to give one final email to the management and Paul Miller took over and did everything possible to make me happy. I had given up all hope with them but he really came through for me. More

Ben Rosado is a great sale person Judith and Earl Geer have bought 3 vehicles and they all have been real good vehicles and the salesman that I have been dealing with for over a year I Judith and Earl Geer have bought 3 vehicles and they all have been real good vehicles and the salesman that I have been dealing with for over a year I would recommend anybody to go to him he does his best to help you thank you Ben More

Best Experience Ever !!! I was a first time buyer. The Salespeople are friendly and knowledgeable. Paul Miller, the General Manager even took the time to explain everything I was a first time buyer. The Salespeople are friendly and knowledgeable. Paul Miller, the General Manager even took the time to explain everything to me clearly so I understood exactly what I was buying. The Service Dept is A+ and is always there when you need them. I wouldn't buy anything anywhere else !!!!! More

Complete Satisfaction! Sept. 24, 2014 To: John Kelly; This letter to you is at least twenty years overdue, all I can say is, I'm sorry for taking all this time to finall Sept. 24, 2014 To: John Kelly; This letter to you is at least twenty years overdue, all I can say is, I'm sorry for taking all this time to finally write to you. Many years ago I watched your program, and heard what you were saying about other dealers not being honest with their customers, and figured I'd come on up, and see what you had to offer. Well, I've never been sorry for that decision, over the years my family, my friends, and myself have purchased many vehicles from you without ever having to worry about whether it was the right decision or not. I even remember once calling you on the phone and asking you to pick out a car for me in a certain price range, and that I would buy it sight unseen, and pick it up later that night. You told me nobody has ever done that with you before, and I said, I had all the faith in the world in you, and I knew that I could trust you, I was right, I owned that car for almost two years, and put over 75,000 miles on it. John, two of my children, Chris ( 42 ) and Briana ( 33 )have bought their first cars from you, and to this day, buy nowhere else, because of the honesty, and friendliness that you have instilled in your employee's, and the quality and price of your vehicles. It doesn’t matter in which dept. we go, whether its the Recon dept. with Billy and his people, the Service Dept. with Brian, and his qualified technicians, or the front office, with Karen, and her staff, its all the same friendly, honest people that we're dealing with. What can I say about your sales department other than, they're the best. I have never worried about sending anybody to Auto-Wholesalers of Hooksett to purchase a car. As long as you are in business, and we are able, we will always purchase vehicles from you, and nowhere else. To the fantastic job that you, and your employees have done over the years building your business into what we feel is the number one used car dealership in New England, my family and I say, thanks, super job. John, it is with pride, that I call you a friend, thank you for everything, may you live long and prosper. Tom A. More

Best Car buying Experience ever I have never had an easier time buying a car then at Auto-Wholesalers in Hooksett. I saw a car I liked in Auto Solutions Magazine so I called the deal I have never had an easier time buying a car then at Auto-Wholesalers in Hooksett. I saw a car I liked in Auto Solutions Magazine so I called the dealership. They promptly transferred me to a Sales Associate, Russell Knee, who confirmed that the Dodge Charger I wanted was still at the dealership and how many miles were on it. He said that it was outside and covered in pollen and asked when I would be down. I exclaimed I would be there in a few minutes, he said great Ill see you when you get here. So when I arrived I was expecting the typical wait 20 minutes, then finally get to see the car. Or even worse the" O well I have to run your credit before you can drive THIS car" To my surprise the car was pulled up waiting for me, glistening! It was spotless in and out. The salesman actually cleaned it before I arrived so I could see it in its glory. After driving the car I fell in love. They gave me about $1200 more for my trade in then the dealership I had gone to the day before, AND discounted the car $2000 to match the ad they had in the Magazine! Again I couldnt imagine being happier with not only the car, and the deal, but the dealership as well. I will be referring my friends and family to this dealership, even maybe some old enemies, the deal I got here could mend family feuds!! Thank you Ben, Russell, and Don, and the short guy behind the desk to with white hair, I forget his name but he seemed nice to the way he assisted Ben and Russell. More

bought 4 trucks prior to this one from john and had no problems but I have foun john has completely lost touch with his customers and his bussness. this truck I bought in april the check engine light has problems but I have foun john has completely lost touch with his customers and his bussness. this truck I bought in april the check engine light has been on since day one,they fixed the power steering and I am now putting a new pump in, new transmission gas tank still leaks and im missing parts that have been promised to me since april!!!! I would not recommend anybody trust anything a salesman said at that dealer ever again. More

First i gotta say, this is the first dealership that i had the sales manager come to us after refusing to buy a car, telling us how bad there compition is.Also telling us that if the car was to break down had the sales manager come to us after refusing to buy a car, telling us how bad there compition is.Also telling us that if the car was to break down, that we only pay their cost on parts to fix it. Trying to say anything so we buy the car. Also was the first to have the sales rep tell us hes tired of working with us, that were stressing him out. My girlfriend was looking at buying a car threw them and she wanted my opinon. We were looking at an 07 Suburu and she doesnt have good credit. This place caimed to be an honest place and they will get you in a car no matter what. After reveiwing the values of the car we found the car $2500 over booked, when we asked why the price was over booked the sales person gave us multiple excuses saying that its from the 30 day warenty and they went threw the car already and fixed all the problems. We told him to take off the warenty to save us money, he came back with we cant do that. i told him if i was to consider buying the car that i wanted my shop to go threw it. Which was when the sales rep told me, they now "havent gone threw the car." That now the reason its over priced it due to the dealer having to cosign. Also said if i was to cosign they would drop the purcahse price. I asked him how does that work. Thats descrimination, he came back "saying that its because its a high risk." After telling him we will think about it, and get back to him, he tells us that someone else is looking at the car. that if we were considering it, that we should put a deposit down. That the deposit is refundable. The next day he called up asking if we made our descision. I told him were waiting on a response from anouther dealer that has the same car 2 years newer with 2k less miles on it for the same price. If they were to go down on the price we would do it, He came back with if i was to cosign they could drop the purchase price, that the person buying the car has no buyng power. Again being descimated. I told him that this is a place to help people with bad credit and all they do is take advantage of people mistakes. They give you a high interest rate to make there money due to the high risk, but than on top of that over price the car to make even more money, and to say what ever to convince you to buy it. That i dont wanna do buisness with them, and i want my deposit back. He told me that now my deposit is not refundable and i cant get it back no matter what. In my opinon this is one dealership to stay away unless you wanna lose alot of money More

About 9 months ago I realized I needed a New car. My Uncle had just purchased a car from Paul Miller from Auto Wholesalers , and suggested I come with him to take a look. From the minute I walk in that Uncle had just purchased a car from Paul Miller from Auto Wholesalers , and suggested I come with him to take a look. From the minute I walk in that door 9 months ago , and even to this day. I have hand nothing but honest respect. From Paul in Sales to brian and Joe in service.. They all take the time to get to know you and find the most cost efficient way to fix the problem. I am glad that I purchased my Mazda 6. This is my family's 5th purchase from Auto Wholesalers and i send every one i know to Auto Wholesalers for the best deal and people that really care about you! Stacy your customer for life! More

I called on a vehicle I saw advertised and spoke with some rude man on the phone who gave me terrible directions. Despite the bad directions, they had the vehicle I wanted so went to this place anyway, w some rude man on the phone who gave me terrible directions. Despite the bad directions, they had the vehicle I wanted so went to this place anyway, wouldn’t you know that when I got there the car was suddenly and supposedly sold (shocking)! Anyhow the salesman I got was like we have plenty of other cars its really no biggy, I was extremely upset that this wasn’t told to me over the phone before driving all the way down there. He states “well nothing we can do about that now so….” I was thinking is this guy for real? I told him that the cars he has are not even close to what I was interested in, he said “ah well thanks for stopping in then”! I told him I was going to inform every media source about this scam of luring customers by false advertising and communication. I was told “do WHATEVER you want”! At this point I left this ridiculous place, and decided to make others known of my experience. BUYERS BEWARE, this place could care less about customer service, I recommend people send a message by NOT falling for this tactic! More

I purchased a 2004 Chrysler Concorde Limited back in November 2011. I put down $1000,00 cash. I was told that there was nothing wrong with the car. They used the sales pitch, "if anything goes wrong we November 2011. I put down $1000,00 cash. I was told that there was nothing wrong with the car. They used the sales pitch, "if anything goes wrong we will take care of the issue because we help our customers".. This past Saturday (11-3-12) I was going to Concord, NH and while on the highway, my car was pulling 5 RPM's and going at 60 mph and was rattling (I only put 10,000 miles since buying the car)|. I had the car towed to the dealership". They told me that the engine blew!!! I did a Car Fax (I was also told that they do not print out Car Fax) and found out that back on December 4, 2009 the odometer read 145,000 and four days later said 125,000:. Yesterday, the finance office told me that I owed $455 (monthly payments were $180/month which is paid on time every month and I told them I have the receipts to prove my payment history)!. They told me if I had a check that they would deliver my car and I can clean it out|. This dealership screwed me and took the car back to the dealership?. Word to the wise..."don't buy any car from this establishment"!!! More