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AutoCenters Herculaneum
Herculaneum, MO
5 Reviews
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5 Reviews of AutoCenters Herculaneum
August 03, 2026
Told me Capital One, whom I had a 30-year relationship with, had denied my application and secured me financing thru Ally at a 6% higher APR & $125 higher monthly payment. Capital One snitched on the deal with, had denied my application and secured me financing thru Ally at a 6% higher APR & $125 higher monthly payment. Capital One snitched on the dealership and sent me a letter stating although I was approved, the dealership would not agree to terms of the loan (specifically add-ons I did not ask for, and the dealership presented as $0 included items). Took car for first oil change after purchase and Nissan populated $1,367.75 in maintenance that had not been done. I've only owned the car 4k miles. The dealership did not disclose that the 105k services that were due 15k miles ago were never completed. The salesman was great and none of the issues I had were attributed to the salesman. More
by Dustin M
Employees Worked With
Finance Manager, Salesman
April 25, 2025
My brother purchased a used vehicle from AutoCenters Nissan in Herculaneum, Missouri approximately 5 months ago. At the time of sale, he was explicitly told by dealership staff that the vehicle had no p Nissan in Herculaneum, Missouri approximately 5 months ago. At the time of sale, he was explicitly told by dealership staff that the vehicle had no prior damage or body work. This assurance was a key factor in his decision to purchase the vehicle. Recently, he noticed the front bumper pops out while driving at highway speeds. Concerned, he took the car to a certified Kia dealership for inspection. Their technicians informed him that they would not repair the bumper under warranty because there is evidence of previous body workâwork that he never authorized or had done. When he returned to AutoCenters Nissan to inform them of this and request that they cover the cost to fix the bumper, they refused to take responsibility, stating it is no longer their problem. This is despite the fact that he was sold the vehicle under the representation that it had no body damage or repairs. More
by logan
Employees Worked With
All
May 23, 2024
This place seems a little shady to me. I found a truck on their website that I liked, so I went to test drive it and decided I wanted to buy it. It was listed for $59,995. After 3 1/2 hour I found a truck on their website that I liked, so I went to test drive it and decided I wanted to buy it. It was listed for $59,995. After 3 1/2 hours of waiting on my trade-in to be appraised and financing, I was told they were ready for me to go to the finance person to finish the paperwork. It was not until then that I learned that the price was not the $59,995 they had on he website, but it was $66,500. I was told that the price on the website was because it had hail damage, but it had been fixed, so $66,500 was the price. If that were the case, they should have changed the price online. I was beyond mad. I did not see anything on the ad suggesting that vehicle had hail damage. This is false advertisement. So, are they crooked, or just incompetent? More
by SSCHUMER1118
February 02, 2024
We had a great buying experience with Pat Mclaughlin. he was very helpful and found what I was looking for. The time we spent together was pleasant . Having him as a salesman was a nice and I felt lucky he was very helpful and found what I was looking for. The time we spent together was pleasant . Having him as a salesman was a nice and I felt lucky . He took care of us with great professionalism. No pressure to buy just easy conversation , he even let us take a picture in front of the truck and building and was in the picture to!! My wife was even impressed with the service he gave us. Thanks Pat More
by kevinzimmer50
Employees Worked With
Pat Mclaughlin
February 05, 2023
I was told by a salesman (Tommy S. ) that the car I was interested in would be ready the next day: after I waited all day to hear from him. I told him I would see him the next day. I dr ) that the car I was interested in would be ready the next day: after I waited all day to hear from him. I told him I would see him the next day. I drive over an hour to get there and was told the vehicle wouldnt be ready for a week, even though I had already found it on the lot and it had been "made ready". They(Jeff H.) flat refused to sell the truck to me...prejudiced maybe? BAIT and SWITCH? Run; dont walk from this place. More
by Nathan P.
Employees Worked With
Tommy S. Jeff H.
