Excerpt from email I sent today:
I wanted to thank you for making my visit to your service department the other day a most pleasant one. It is most refreshing to find someone like yourself who is most courteous, helpful, and knowledgeable. Much appreciated. Job very well done!
My Equus experience at Grappone was far superior to Autofair. And I do not use the pickup/ loaner service. I bring my own car in. I do use a loaner but then I am asked to replace the gas. Not a big deal but you don’t get the same feeling. And the car is never ready when they tell me to expect it. Thanks
Kristina was very easy to work with. She spent time figuring out what we wanted, and worked with us to find the right car and right price. When we came in, she had everything ready and the process was so easy! out of the Hyundai dealers, she was the most knowledgeable!
The finance manager went through hoops to try and increase our lower pre-approved interest rate, since they "work with my bank". B.S.
Dude lied straight to our faces!! Buyer Beware!!
Always go through your own bank...ALWAYS!!!
I expected more Autofair Hyundai Manchester!!