AutoFair Toyota of Tewksbury

Excellent service, very professional customer service. Thank you Mr David Joyce for all your help and patience. Thank you Mr David Joyce for all your help and patience. More

Un servicio excelente y profesional con una atención de primera y los empleados con un servicio muy bueno para los clientes primera y los empleados con un servicio muy bueno para los clientes More

Severely overpriced- who charges $3600 for labor with the car being there all of a day?? That’s practically $152 per hour including overnight while they were closed! Never again. car being there all of a day?? That’s practically $152 per hour including overnight while they were closed! Never again. More

Haieley Gil was my sales rep & she was personable, listened to what I was looking for and she searched inventory on lot. There was no pressure. Made it an agreeable experience explaining every aspec listened to what I was looking for and she searched inventory on lot. There was no pressure. Made it an agreeable experience explaining every aspect of purchase. The sales team was professional and considerate. More

In for service very professional said car would be ready at this time & it was at this time & it was More

Huge shout out to a service associate named Nicholas Silva. I came in for a regular oil change on my car. He recommended a fluid flush but he wasn’t “pushy” about me getting it done. I got the fluid flu Silva. I came in for a regular oil change on my car. He recommended a fluid flush but he wasn’t “pushy” about me getting it done. I got the fluid flush he recommended. It took a bit longer than expected so he offered me a 10% discount due to the wait. He was knowledgeable about other concerns I had such as, my car having a shake or irregular vibrations being felt through the floor and verbalized options to get it checked out. I also consulted with him about getting a bottle of touch-up paint for my car and he was able to get it to me right away. And last but not least, he gave me information about how to get a spare key since I never got one with my car when I bought it a few years ago. He checked on this even though he doesn’t work in sales and went out of his way to ask around. Overall Nick was friendly, knowledgeable, and catered to my needs/concerns while I was at the dealership. He went above and beyond for a regular maintenance service on my car. Thanks again! More

All of my service visits leave me feeling satisfied. There is no pressure up-sell and any recommended service is explained allowing me to make the right decision for me. There is no pressure up-sell and any recommended service is explained allowing me to make the right decision for me. More

Received excellent service. Only thing I would improve is the speed of service. Only went in for an oil change and tire rotation. Took 90 minutes to complete Only thing I would improve is the speed of service. Only went in for an oil change and tire rotation. Took 90 minutes to complete More

Service staff fabulous. Have been purchasing and servicing there for years. David is the best. Have been purchasing and servicing there for years. David is the best. More

They listened to what I was willing to pay and worked to make it work! make it work! More