AutoFair Toyota of Tewksbury

Easy to make the appointment very friendly staff and service advisor and car was ready as promised service advisor and car was ready as promised More

I've worked with Mr. David Joyce ss my service consultant since (approximately) 2020 as my preferred service representative. He is thorough, honest and very professional David Joyce ss my service consultant since (approximately) 2020 as my preferred service representative. He is thorough, honest and very professional without any undue pressure (can't say the same of your younger reps). Since I meet him, I prefer to go to him (if he's available), to consult with him regarding my car's mechanical needs. Management would be wise to mentor your younger technicians under other seasoned employees before they either retire or seek similar employment at other locations! More

Staff was very helpful. They explained everything in detail. I had an issue with the rental car I chose and they went out of their way to find a different car that fit my ne They explained everything in detail. I had an issue with the rental car I chose and they went out of their way to find a different car that fit my needs. Prices seemed a little high but I’m not sure what the going price is. More

Great service. Went beyond the basics. Fixed a small issue without charge in addition to completing what I requested. Went beyond the basics. Fixed a small issue without charge in addition to completing what I requested. More

The Service department is really very helpful and don't try to sell you something you don't need. try to sell you something you don't need. More

Took 6calls to dealer/toyota to get the second key for my car. Had to go to dealer twice and wait 2+hrs for it to get programmed and now the car is telling me to call the dealer- ugh!!! car. Had to go to dealer twice and wait 2+hrs for it to get programmed and now the car is telling me to call the dealer- ugh!!! More

I have never had a bad experience at this AutoFair location . They always answer my questions and concerns.. I highly recommend AutoFair of Tewksbury. location . They always answer my questions and concerns.. I highly recommend AutoFair of Tewksbury. More

We brought our car in for tire rotation February 6th. Our wait time was satisfactory. Nate always goes above and and beyond as far as customer satisfaction goes. He's a great asset for Toyota. Thank Our wait time was satisfactory. Nate always goes above and and beyond as far as customer satisfaction goes. He's a great asset for Toyota. Thanks, Nate for always being so helpful. More

Very good service and customer service, we are very pleased and the work very well performed. pleased and the work very well performed. More

Deceptive ad from the dealership was not honored when I brought my car in for service. I will NOT return for any service on either of my Toyotas. They lost me as a customer brought my car in for service. I will NOT return for any service on either of my Toyotas. They lost me as a customer More