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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
591 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 591 reviews

November 16, 2023

My service was fast a and excellent my service advisor was also excellent which it always has been More

by R.mcdevitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
Nov 16, 2023 -

AutoFair Toyota of Tewksbury responded

Thanks for choosing AutoFair Toyota of Tewksbury! Our team is committed to excellent service and it's great you can count on us to deliver. Drive safely!

November 16, 2023

From the first call I knew I was in good hands! Luis tracked down the truck I was looking for and passed me along to Charles. This whole process was super smooth and I was very impressed. I would d More

by Rush G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Dow, Luis Sanchez 5 stars
Nov 17, 2023 -

AutoFair Toyota of Tewksbury responded

It's great to hear that Luis and Charles provided you with a smooth experience at AutoFair Toyota of Tewksbury, Rush! We appreciate your referrals and look forward to seeing you down the road - drive safely!

Nov 17, 2023 -

Rush G responded

You can use my previous response publicly. On your response to mine I would just respond "thank you".

November 08, 2023

Great service and care. Ajmal was very helpful and diligent during the process. I am happy with my purchase. More

by Sirenman81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajamal
Nov 08, 2023 -

AutoFair Toyota of Tewksbury responded

We're thrilled to know you had a great experience with Ajmal and our team at AutoFair Toyota of Tewksbury. We value your feedback, enjoy your new purchase!

November 07, 2023

Sales person was up front and honest. He didn’t hide anything and was very very knowledgeable about the vehicle. More

by Hooyamc6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geremia Acosta , Amir Demian
Nov 07, 2023 -

AutoFair Toyota of Tewksbury responded

We appreciate your feedback! It's great to know our sales team at AutoFair Toyota of Tewksbury was able to provide you with the honest and knowledgeable service we strive for. Thanks for choosing us!

November 01, 2023

This is the 4th car that I’ve leased from AutoFair/Ira. I give them a B+ . More

by emarascia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 03, 2023 -

AutoFair Toyota of Tewksbury responded

Thank you for being a loyal AutoFair Toyota of Tewksbury customer! We strive for 5-star service so if there's anything else we can do for you, please let us know. Safe travels!

October 31, 2023

Gabby was very helpful in helping with anything I needed. Very kind and respectful. I recommend. More

by martintisha738
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gabriella
Nov 01, 2023 -

AutoFair Toyota of Tewksbury responded

We are glad to hear that Gabby provided excellent support. Your kind words and recommendation are much appreciated here at AutoFair Toyota of Tewksbury!

Nov 01, 2023 -

martintisha738 responded

Your welcome

October 26, 2023

I was very happy with the service, it was also done in a timely manner. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Oct 27, 2023 -

AutoFair Toyota of Tewksbury responded

John, thank you for the review! We appreciate the kind feedback and hope to see you again at AutoFair Toyota of Tewksbury!

October 20, 2023

Nick in service is a through agent who is very good at his job. The only problem I have was with the window cleaning. All else went very well. More

by rtayer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichols Silva
Oct 20, 2023 -

AutoFair Toyota of Tewksbury responded

We appreciate your feedback! It's great to know that Nick provided excellent service during your visit at AutoFair Toyota of Tewksbury. We'll take note about the window cleaning for future improvements. Thanks again!

October 16, 2023

Great customer service. Ahmed is knowledgeable about Toyota. Keep up the good job. Highly recommend this dealership. More

by airizarry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Miti
Oct 16, 2023 -

AutoFair Toyota of Tewksbury responded

We appreciate your recommendation and are glad to know you had a great experience with Ahmed at AutoFair Toyota of Tewksbury. We'll be sure to pass along the praise!

October 16, 2023

David in service was excellent, and personal. Tje guys forgot to put air in my tires, which i specifically asked for, and i had to come all the way back for it. Also, tjey replaced my cabin filte More

by sweetydd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Oct 20, 2023 -

AutoFair Toyota of Tewksbury responded

We appreciate your feedback and apologize for the oversight regarding your tires and glove box. We're glad to know that David provided excellent service, but we'll definitely address these issues with our team at AutoFair Toyota of Tewksbury to ensure better attention to detail in the future. Please reach out to me if there is anything I can do to assist you. Thank you, Scott Vella - Service Director - (978) 569-1861

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