AutoFair Toyota of Tewksbury

Had 30k service and they did nothing. The car is 6.5 years old and they didn’t change any filter or do the things you would expect at a 30k mile check up The car is 6.5 years old and they didn’t change any filter or do the things you would expect at a 30k mile check up More

Service appointment and customer interface are friendly and efficient. Diagnosis seems accurate, and repair results good. Prices seem somewhat high, especially for small items. and efficient. Diagnosis seems accurate, and repair results good. Prices seem somewhat high, especially for small items. More

McKenzie is always helpful and the service department does a efficient job usually only takes one hour or an hour and a half to do service while waiting does a efficient job usually only takes one hour or an hour and a half to do service while waiting More

Was my first visit to this dealership. They had lots of appointments open, which worked well with my schedule. Service team was quick and professional. I appreciated the video they sent sh They had lots of appointments open, which worked well with my schedule. Service team was quick and professional. I appreciated the video they sent showing me what maintenance recommendations they had for my car. They did a good job serving my vehicle and found some ways to keep my costs to a minimum. I will likely return to this dealership in the future. More

Easy drop off, informative of service as it occurred via texts, customer service friendly and helpful! texts, customer service friendly and helpful! More

Every time I send my car for services at AutoFair Toyota, I feels like my car is in a very good hand. I always have peace of mind. I feels like my car is in a very good hand. I always have peace of mind. More

Mackenzie was awesome to work with. Very professional and kept me up to date with the progress of my service. Very professional and kept me up to date with the progress of my service. More

Tiffany is a definite asset to the Auto Fair company. She displays a professionalism and smarts topped off with a easy-to-like personality. The dealership is sparkling clean and the servicing is done cor She displays a professionalism and smarts topped off with a easy-to-like personality. The dealership is sparkling clean and the servicing is done correctly and in time. More

Very accommodating. Took us same day. Went out of their way to get the parts we needed so my kids could SAFELY take the car down the Cape that evening. Tiffany was aw Took us same day. Went out of their way to get the parts we needed so my kids could SAFELY take the car down the Cape that evening. Tiffany was awesome! Very friendly. As my point of contact she ran the show and did a great job. Kept me informed every step of the way. She offered me a $50 discount up front and when I came to pick up the car she surprised me with more savings as they were able to use some of the OG parts! We have been taking our vehicles to auto fair Tewksbury for several years and I have never been disappointed by the service or the people. My one question is, why don't you take Amex as a form of payment? More

The representative was pleasant and helpful. However, the last three times I’ve been to Autofair, the labor has not been adequate. Most recently, I asked for a tire rotation. Unfortunately the t However, the last three times I’ve been to Autofair, the labor has not been adequate. Most recently, I asked for a tire rotation. Unfortunately the tires were not properly inflated (five pound difference in pressure from the lowest to the highest). The previous time, Autofair forgot to do the inspection I requested and I had to turn around and wait another 45 minutes. Based on these experiences, I’m quite disappointed in Autofair and am strongly considering having my cars serviced closer to my home in the future. More