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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
590 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 590 reviews

October 15, 2022

Service & staff were unprofessional start to finish, never again! No follow-thru, tire rotation took at least 2-hours More

by ajplumbing99
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

We pride ourselves on professional and attentive care, so this review is disappointing to receive. I will share your feedback with my team but also want to ensure all your concerns are addressed. Please get in touch when time permits - I won't be able to determine any contact information from this review. Thank you, Jason Henriquez - Service Manager - (978) 569-1862

October 14, 2022

It was a pleasure do deal with Mackenzie yesterday. She was professional, courteous and very kind, very helpful to me. Thank you so much!!! More

by Gudrun.riera
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

We are thrilled that you are a happy customer! Thank you for choosing AutoFair Toyota of Tewksbury and for sharing this thoughtful feedback. Drive safely until we see you again!

October 14, 2022

Amir is a sales representative who puts customer satisfaction first.He is very polite with customers. More

by Huseyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tural , Amir Demian, Scott Mota
Report | Print
Oct 17, 2022 -

AutoFair Toyota of Tewksbury responded

Thanks for giving Amir a shoutout! Our staff is very dedicated to sending our guests home in vehicles that are right for them so we hope you enjoy the new ride. - AutoFair Toyota of Tewksbury

October 13, 2022

My experience at dealership was excellent. The wait time was not bad and I was inform of any extra work. Overall it was perfect More

by rbarilone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Vella
Report | Print
Oct 13, 2022 -

AutoFair Toyota of Tewksbury responded

Thanks for stopping in for service! The AutoFair Toyota of Tewksbury team is glad it was a five-star experience. Until next time!

October 13, 2022

Wonderful service, friendly staff, couldn't have asked for better! Will return for more service! More

by rach111180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MacKenzie H
Report | Print
Oct 13, 2022 -

AutoFair Toyota of Tewksbury responded

Our team is always happy to help you out! Thanks for supporting AutoFair Toyota of Tewksbury and we will see you next time!

October 11, 2022

I had a very good experience, it was a quality service, professionalism, respectful and attentive. More

by Natalia.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Joyce
Report | Print
Oct 11, 2022 -

AutoFair Toyota of Tewksbury responded

Thanks so much for giving all of us a shoutout. The AutoFair Toyota of Tewksbury team is always happy to help, Natalia!

October 10, 2022

Juan was extremely helpful and did a good job explaining the service results and what to do More

by Mikemoss9135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Oct 11, 2022 -

AutoFair Toyota of Tewksbury responded

Mike, thank you for the great review! We are so glad to hear that Juan delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

October 10, 2022

I appreciate the patience and kindness I was shown by this dealership. I could tell they really cared. More

by JenniferDuyck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Vella, David Joyce, Roger Barron, Chris Peck, Jodi Fantasia, Cody LaFortune
Report | Print
Oct 10, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for your review of AutoFair Toyota of Tewksbury! We're glad that the team was patient, kind, and nice to work with.

October 10, 2022

Thank you for all the help you gave my son todd and I when I purchased my car. More

by annetteco8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Michealson, Scott Vella
Report | Print
Oct 10, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back next time!

October 05, 2022

Quick check in. Quick diagnosis. Checked my concern and quickly fixed it. Customer representative was pleasant and informative. Quick check out. More

by teresatieri15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack s
Report | Print
Oct 05, 2022 -

AutoFair Toyota of Tewksbury responded

We're thrilled our team delivered timely and professional service that shaped a positive experience! Thank you for supporting AutoFair Toyota of Tewksbury with your review!

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