AutoFair Toyota of Tewksbury

Dishonest I’m not one to leave negative reviews, but I must say something this time. I took my car in for a “free” repair covered by warranty, only to have them I’m not one to leave negative reviews, but I must say something this time. I took my car in for a “free” repair covered by warranty, only to have them call me back and tell me that they found an additional $450 worth of repairs that were needed, which included both my air filter and cabin filter. However, I literally just had them both changed two months ago and they are recommended to be changed every 15-30k Miles. When I called them on this, they started backpedaling. To add insult to injury, I had to negotiate a lowering of price after being lied to. I can’t stand be lied to and taken advantage of, especially by a profession that is based on trust. I’m in the market for a new car next year, and Ira, in an effort to cheat me out of $75, just lost my business forever. I wonder if that was worth it to them. More

Very friendly sales people I met a salesman here that was the reason I came back to purchase a car. I was bummed when my original sales man was not available but did not regret I met a salesman here that was the reason I came back to purchase a car. I was bummed when my original sales man was not available but did not regret coming back. I met yet another wonderful salesman who did everything he could to make sure I got the best deal. Everyone was so friendly and easy to work with! More

Excellent Thank you to the young man in the service department Cody what a great help he was and so friendly and polite . I will be returning for more service Thank you to the young man in the service department Cody what a great help he was and so friendly and polite . I will be returning for more service when it’s time. More

Friendly and courteous service Greeted with friendly smile. Cody was courteous and efficient. His estimated length of service was right on. I’ll return for any future work needed. Greeted with friendly smile. Cody was courteous and efficient. His estimated length of service was right on. I’ll return for any future work needed. Keep up the great work. More

Successful and positive experience at IRA Selim Was thoughtful and offered the best overall review - introduction to a new car that I have ever had He was patient and helpful with the tran Selim Was thoughtful and offered the best overall review - introduction to a new car that I have ever had He was patient and helpful with the transfer to Vermont Your dealership is lucky to have him representing The business It was a long way to travel from Vermont but it was well worth my time Thank you very much Patty More

Fast professional curtius Purchased a Toyota in 2004 from ira and have been very satisfied so decided to stay service is great and sales are awesome and car was ready on time Purchased a Toyota in 2004 from ira and have been very satisfied so decided to stay service is great and sales are awesome and car was ready on time More

Great service from Mike. Scott and Darin Excellent and outstanding service along with benefits of providing alternative transportation if customer needs a vehicle. Hassle free and friendly. G Excellent and outstanding service along with benefits of providing alternative transportation if customer needs a vehicle. Hassle free and friendly. Great dealership would highly recommend!! M. Healy More

service team is excellent. I have to say that the service team at Ira in Tewksbury is great. They are very kind and treat me with respect, especially Joe. I like the fact that I I have to say that the service team at Ira in Tewksbury is great. They are very kind and treat me with respect, especially Joe. I like the fact that I can schedule my service online. My vehicle was done when promised. More

Friendly Oil lube filter and sticker - greeted in friendly and professional manner and updated as work progressed waiting area was very comfortable with compli Oil lube filter and sticker - greeted in friendly and professional manner and updated as work progressed waiting area was very comfortable with complimentary water and pastry More

Great service, fast and efficient. They check other things that needed to be replace or service and provided me with a report for me to take to revise to s service, fast and efficient. They check other things that needed to be replace or service and provided me with a report for me to take to revise to schedule another service if I choose too. More