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AutoFair Toyota of Tewksbury

Tewksbury, MA

Overview
Reviews
4.6
707 Reviews
Call Dealership (978) 863-9009

468 Main Street

Tewksbury, MA

01876

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Showing 707 reviews

November 14, 2022

I was there on 11/12 for N oil change and multi points check, lets say that I drove there with low tire pressure an low windishel fluids, that's how I got back. not satisfied at all. More

by jorge.mota9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Barron
Report | Print
Nov 16, 2022 -

AutoFair Toyota of Tewksbury responded

Jorge, I apologize for your disappointing experience. We strive to deliver seamless and professional service, and it is concerning that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to assist with your situation and help fix things. If you are willing to discuss this further, please feel free to give me a call. Thank you, Jason Henriquez - Service Manager - (978) 569-1862

November 13, 2022

Incredibly nice and prompt with service They even offered shuttle service which was incredibly helpful in my situation with work More

by melissawingren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate and David the shuttle driver, Wayne Michealson
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Nov 14, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the lovely compliments! All of us at AutoFair Toyota of Tewksbury appreciate your business!

November 10, 2022

Dave has been awesome to deal with about my 12 year old Toyota, which still runs like a top! T More

by Sjtmryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce, Cody LaFortune
Report | Print
Nov 11, 2022 -

AutoFair Toyota of Tewksbury responded

We're always happy to help. Thanks for giving Dave and AutoFair Toyota of Tewksbury your kudos. See you and your Toyota next time!

November 09, 2022

Amir listened and understood our message and was helpful in working with us to get the most appropriate deal for our new vehicle. More

by jose
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob - business offixe, Amir Demian
Report | Print
Nov 09, 2022 -

AutoFair Toyota of Tewksbury responded

Hi Jose, Thank you for leaving this kind review. The team at AutoFair Toyota of Tewksbury always strives to find the best deal for our clients, so it is great to hear that Amir was helpful and understanding. Enjoy the new Toyota!

November 08, 2022

Friendly service reps always informative and super helpful! Highly recommended for great service if you on a Toyota, this is the place to get your car serviced. More

by dsfournier72
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Nov 08, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for taking the time to leave AutoFair Toyota of Tewksbury such a wonderful review! We are thrilled to hear how great of an experience you had with us. We hope to see you again down the road.

November 07, 2022

I hade a great service experience with Jack Madanian. Truthful and honest experience. I look forward to having service done with Jack again. More

by Dennis.m.gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Madanian
Report | Print
Nov 07, 2022 -

Dennis.m.gray responded

Great!

Nov 07, 2022 -

AutoFair Toyota of Tewksbury responded

Woohoo! It makes us smile to hear that Jack delivered the 5-star service experience you deserve. Thank you for choosing AutoFair Toyota of Tewksbury, Dennis!

November 06, 2022

CLEAN! Pleasant! Friendly! Helpful! This is what I experienced at your facility Thank you Karen More

by kpike055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Nov 06, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for the great review! We appreciate your support and hope to see you back again at AutoFair Toyota of Tewksbury. Safe travels!

November 06, 2022

MacKenzie was fast and showed knowledge. The service finished at the promised time, and all the employees were friendly. More

by Fabianaleal7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MacKenzie
Report | Print
Nov 06, 2022 -

AutoFair Toyota of Tewksbury responded

We are so happy to hear that Mackenzie and the team delivered high-quality care! Thank you for the 5-stars from all of us at AutoFair Toyota of Tewksbury!

November 05, 2022

Very competent and responsive sales staff. Resolved several issues that arose in the process fairly and efficiently. More

by John
Recommend Dealer
Yes
Employees Worked With
Amir Demian
Report | Print
Nov 07, 2022 -

AutoFair Toyota of Tewksbury responded

John, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the AutoFair Toyota of Tewksbury team. Drive safely, and we hope to see you back again down the road!

November 04, 2022

Customer- oriented experience in scheduling and performing needed service. Receive honest assessments of needed service and repair actions. More

by Forrest Gardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Joyce
Report | Print
Nov 07, 2022 -

AutoFair Toyota of Tewksbury responded

Thank you for this review, Forrest! AutoFair Toyota of Tewksbury strives to provide honest and attentive service to all of our customers, so we are thrilled to hear that you had a good experience working with us. We are here to help!

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