AutoFair Toyota of Tewksbury

I was an hour away from home and My service engine light started blinking on the highway and it began riding rough. I pulled off and called my mechanic who told me not to drive and have it towed to the near started blinking on the highway and it began riding rough. I pulled off and called my mechanic who told me not to drive and have it towed to the nearest Toyota dealership. I called AutoFair and asked if it could be seen and they not only made an appointment to look at my car that day but they also fixed it same day so I could get back home. More

David is great to work with! I appreciate him and the rest of the service team. I appreciate him and the rest of the service team. More

David Joyce in Service went beyond the call of duty to help us, he deserves a lot of praise and a raise! help us, he deserves a lot of praise and a raise! More

Carl was great from the moment i stepped in the Dealership. I would definitely recommend going there Dealership. I would definitely recommend going there More

Four years ago mt AC failed. They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it wo They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it would cost $1100. I was so discouraged and broke, I opted to go without AC. Finally this summer was so hot I wanted the AC working, so they just replaced the AC condenser for $1100+ on Friday. Sunday and my AC just failed again. I have all the documentation. After four years, multiple trips, and spending thousands of dollars to replace perfectly good parts, maybe it's time to talk to a lawyer. On another issue, when they replaced the Tacoma frame, the steering column was re-installed wrong. When my steering failed, It cost me $700 at a local shop to learn that the steering column was installed without a key to keep it from slipping. It could only have been done during the frame replacement. They said I was lucky the steering did not fail while I was on the highway. More

The sales representatives were very helpful in assisting me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone looking to purchase either a new or used vehicle. They also offer a great maintenance program as well. I am very satisfied with my experience. I would recommend this car dealership to anyone that is looking to purchase or lease a vehicle. More

Good dealer to work with if you want a Toyota car go there and work with them to get your satisfaction guaranteed you will be happy there and work with them to get your satisfaction guaranteed you will be happy More

Did my 10k maintenance and got the top tier detailing package. Aurelio R. was great and helped facilitate the detailing that was done. Another gentleman helped when I thought I had left behind a sun viso package. Aurelio R. was great and helped facilitate the detailing that was done. Another gentleman helped when I thought I had left behind a sun visor protector thing, but it was safely tucked away in a compartment I didn’t check(oops!) Shuttle drivers were great as well. Used them both to leave and get picked back up. Thanks! More

She is friendland take good care of customers and has a good behavior. She's reponed very professional to the customers. good behavior. She's reponed very professional to the customers. More

Excellent service. Quickly identitied reported issue and resolved it quickly. Provided video feedback on the resolution to the reported problem. I am extremely sati Quickly identitied reported issue and resolved it quickly. Provided video feedback on the resolution to the reported problem. I am extremely satisfied with the service provided by the service advisor Tffany and the assigned repair technician who resolved the issue. More