
AutoFair Toyota of Tewksbury
Tewksbury, MA
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Four years ago mt AC failed. They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it wo They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it would cost $1100. I was so discouraged and broke, I opted to go without AC. Finally this summer was so hot I wanted the AC working, so they just replaced the AC condenser for $1100+ on Friday. Sunday and my AC just failed again. I have all the documentation. After four years, multiple trips, and spending thousands of dollars to replace perfectly good parts, maybe it's time to talk to a lawyer. On another issue, when they replaced the Tacoma frame, the steering column was re-installed wrong. When my steering failed, It cost me $700 at a local shop to learn that the steering column was installed without a key to keep it from slipping. It could only have been done during the frame replacement. They said I was lucky the steering did not fail while I was on the highway. More
The sales representatives were very helpful in assisting me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone looking to purchase either a new or used vehicle. They also offer a great maintenance program as well. I am very satisfied with my experience. I would recommend this car dealership to anyone that is looking to purchase or lease a vehicle. More
Did my 10k maintenance and got the top tier detailing package. Aurelio R. was great and helped facilitate the detailing that was done. Another gentleman helped when I thought I had left behind a sun viso package. Aurelio R. was great and helped facilitate the detailing that was done. Another gentleman helped when I thought I had left behind a sun visor protector thing, but it was safely tucked away in a compartment I didn’t check(oops!) Shuttle drivers were great as well. Used them both to leave and get picked back up. Thanks! More
Excellent service. Quickly identitied reported issue and resolved it quickly. Provided video feedback on the resolution to the reported problem. I am extremely sati Quickly identitied reported issue and resolved it quickly. Provided video feedback on the resolution to the reported problem. I am extremely satisfied with the service provided by the service advisor Tffany and the assigned repair technician who resolved the issue. More
I was just looking at this ad and the person I asked to speak with is listed on this ad and the person I talked to said he didn't work there anymore! His name is Cody La Fortune and I worked with him a to speak with is listed on this ad and the person I talked to said he didn't work there anymore! His name is Cody La Fortune and I worked with him a long time ago and thought I would again. I don't appreciate being lied to and if I knew of another dealership I could get an oil change from I would!!!!!!!!! Maybe I'll just try and find out!! This is riculous (sp.?) 15 more words and while I'm at it I think the girl who took my order ripped me off! I think she charged me more than I was paying but I don't know how much money I had left after the transaction so I can't say. I don't care if you contact me or not after this email but I'm considering changing dealerships! More
I have been coming to this dealership for 20 years. (Previously Ira). The reason I keep coming back is because of the outstanding customer service that I get each and every time from David Joyce. In th (Previously Ira). The reason I keep coming back is because of the outstanding customer service that I get each and every time from David Joyce. In these days of customer service not being what it used to be, David Joyce presents customer service for what it should be!! More
They were perfect. I was there the day the computers were all down andnthey still did the maintenence work. The Toyota in watertown couldn't do anything that day. Thank I was there the day the computers were all down andnthey still did the maintenence work. The Toyota in watertown couldn't do anything that day. Thanks to everyone in Tewksbury. More