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AutoFair Toyota of Tewksbury

Tewksbury, MA

4.6
590 Reviews

468 Main Street

Tewksbury, MA

01876

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Showing 590 reviews

August 12, 2024

Four years ago mt AC failed. They replaced the compressor. The AC failed again. They replaced the compressor again. The AC failed again. they said it was the condenser and it wo More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mackenzie
Aug 12, 2024 -

AutoFair Toyota of Tewksbury responded

Kerry, I'm really sorry to hear about your ongoing issues with the AC and steering column. This is definitely not the experience we want for our customers. I'd like to help resolve these problems as soon as possible, so please reach out when you can. Thank you, Joe Byrne - Service Director - 978-569-1861

August 09, 2024

The sales representatives were very helpful in assisting me in purchasing a new vehicle yesterday. I purchased a gorgeous Toyota Rav 4. They were very professional. I highly recommend AutoFair to anyone More

by mcorrenty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Germaine Lebron and Alston Bernard
Aug 09, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for the glowing review! We're delighted to hear that our team at AutoFair Toyota of Tewksbury provided such a positive experience and helped you find your new Toyota RAV4. Enjoy your new vehicle, and we appreciate the high recommendation!

August 02, 2024

Good dealer to work with if you want a Toyota car go there and work with them to get your satisfaction guaranteed you will be happy More

by yut.te
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pisha
Aug 05, 2024 -

AutoFair Toyota of Tewksbury responded

Thanks for the glowing recommendation! We're delighted to hear you had a satisfying experience with AutoFair Toyota of Tewksbury. Enjoy your new ride!

August 01, 2024

Did my 10k maintenance and got the top tier detailing package. Aurelio R. was great and helped facilitate the detailing that was done. Another gentleman helped when I thought I had left behind a sun viso More

by Luke2073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurelio Ruiz
Aug 02, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your experience! We're glad to hear that Aurelio and the team at AutoFair Toyota of Tewksbury took great care of you during your visit. We appreciate your feedback and look forward to serving you again!

July 31, 2024

She is friendland take good care of customers and has a good behavior. She's reponed very professional to the customers. More

by sovathara168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie
Jul 31, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for the kind words! We're glad to hear that our team at AutoFair Toyota of Tewksbury provided professional and friendly service. We appreciate your feedback!

July 28, 2024

Excellent service. Quickly identitied reported issue and resolved it quickly. Provided video feedback on the resolution to the reported problem. I am extremely sati More

by paladin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Jul 29, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for sharing your positive experience! We're glad to hear that Tiffany and our technician at AutoFair Toyota of Tewksbury provided excellent service and resolved the issue promptly. Safe travels!

July 28, 2024

I was just looking at this ad and the person I asked to speak with is listed on this ad and the person I talked to said he didn't work there anymore! His name is Cody La Fortune and I worked with him a More

by dianasalemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mackenzie Hayes, Roger Barron
Sep 18, 2024 -

AutoFair Toyota of Tewksbury responded

Diana, I'm sorry to hear about your experience and the confusion regarding Cody. We strive for transparency and it sounds like there was a mix-up here. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Amelia Fragale - Director of Business Development - afragale@autofairtoyota.com

July 27, 2024

I have been coming to this dealership for 20 years. (Previously Ira). The reason I keep coming back is because of the outstanding customer service that I get each and every time from David Joyce. In th More

by Smugford726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Joyce
Jul 29, 2024 -

AutoFair Toyota of Tewksbury responded

Thank you for your loyalty over the past 20 years! We're delighted to hear that David Joyce consistently provides outstanding customer service at AutoFair Toyota of Tewksbury. We appreciate your continued support and look forward to serving you in the future!

July 26, 2024

We bought our new truck from Jacqueline Carrion, and she was excellent to work with! More

by nick
Recommend Dealer
Yes
Employees Worked With
Jacqueline Carrion
Jul 26, 2024 -

AutoFair Toyota of Tewksbury responded

Nick, congrats on your new truck! The AutoFair Toyota of Tewksbury team is happy to hear you had a five-star experience with Jacqueline. Enjoy the ride!

July 26, 2024

They were perfect. I was there the day the computers were all down andnthey still did the maintenence work. The Toyota in watertown couldn't do anything that day. Thank More

by dantonellis17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Jul 29, 2024 -

AutoFair Toyota of Tewksbury responded

We're glad to hear our team at AutoFair Toyota of Tewksbury could assist you even with the computers down. Thanks for choosing us over Watertown!

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