AutoFair Toyota of Tewksbury

The car was fixed, but I wasn’t informed the labor would cost nearly $1,600 until the work was already done and I received the receipt. Parts were $495, which was reasonable, but the lack of upfront LABOR p cost nearly $1,600 until the work was already done and I received the receipt. Parts were $495, which was reasonable, but the lack of upfront LABOR pricing transparency was disappointing. I expected better communication from a Toyota dealer. More

Mr. Nick Silva was extremely knowledgeable, experienced, helpful, and respectful. He went out of his way to deliver excellent service. helpful, and respectful. He went out of his way to deliver excellent service. More

I was treated with genuine friendliness and willingness to help. Service was performed on car and I was done earlier than expected. to help. Service was performed on car and I was done earlier than expected. More

A very excellent person, very kind. He explained everything I needed to know about the vehicle. He explained everything I needed to know about the vehicle. More

Everyone was very helpful we will definitely be back can’t wait to pick up new car can’t wait to pick up new car More

Ahmed was super helpful he always greeted us with a smile. Listened to our need for a car smile. Listened to our need for a car More

Excellent service, very professional customer service. Thank you Mr David Joyce for all your help and patience. Thank you Mr David Joyce for all your help and patience. More

Un servicio excelente y profesional con una atención de primera y los empleados con un servicio muy bueno para los clientes primera y los empleados con un servicio muy bueno para los clientes More

Severely overpriced- who charges $3600 for labor with the car being there all of a day?? That’s practically $152 per hour including overnight while they were closed! Never again. car being there all of a day?? That’s practically $152 per hour including overnight while they were closed! Never again. More

Haieley Gil was my sales rep & she was personable, listened to what I was looking for and she searched inventory on lot. There was no pressure. Made it an agreeable experience explaining every aspec listened to what I was looking for and she searched inventory on lot. There was no pressure. Made it an agreeable experience explaining every aspect of purchase. The sales team was professional and considerate. More