AutoLenders of Newtown Square of Edgemont

VW Newtown Square trying to one up on YBH:) Great facility for your VW maintenance and ongoing care needs. They gave me a loaner car and put gas in it. My SUV runs better after the service! Great facility for your VW maintenance and ongoing care needs. They gave me a loaner car and put gas in it. My SUV runs better after the service! More

Simple and stress-free We were put at ease from the very beginning. Zelia and Rick were very knowledgeable and both a pleasure to work with! Thank you for making buying a ca We were put at ease from the very beginning. Zelia and Rick were very knowledgeable and both a pleasure to work with! Thank you for making buying a car such a pleasant experience. More

Great customer service!! Great customer service. They gave me an appointment right away. Very professional and helpful. I will continue to have my Passat serviced here. Thanks Great customer service. They gave me an appointment right away. Very professional and helpful. I will continue to have my Passat serviced here. Thanks for a great experience. More

Seemed okay at first I originally got my lease here and everything ran pretty smoothly 3 years ago. Have gotten services done since the new ownership and everything was al I originally got my lease here and everything ran pretty smoothly 3 years ago. Have gotten services done since the new ownership and everything was alright. Just went in to buy out my lease and everything was very disorganized. I was with a new sales guy who was very nice but he kept having to get his manager involved with everything (which I understand, he’s training). That sales manager was very shady with me and would beat around the bush instead of giving me direct answers that I requested. They kept trying to confuse me to upsell me on a new car/lease. I myself am also a sales manager in another industry and knew exactly what they were doing and would call them out on it, but the manager still tried to play tricks on me. He was trying to prevent me from putting down any down payments to lower my monthly cost. At one point he came out to say “Congrats, you’re approved for no money down with X bank.” I noticed I got notifications from Credit Karma on my phone about multiple inquiries for X, Y, and Z banks, so I asked him why my credit was checked so many times and I’m only being offered to use 1 bank. All of a sudden the other banks came in with their results and they approved me with lower interest rates! There was an issue with my inspection too. My inspection was out and I expected I would just get my car inspected there since I was buying it out from there anyway. I went in and agreed to some of the recommended services, but suddenly I had to come in another day to get it done because it was too late in the day. Okay, fine, I’ll sign the paperwork then. I went in the next day to wait another few hours and have the work done for them to tell me they can’t do my state inspection because they “ran out of stickers” and that I should go get my inspection done somewhere else. My car was already expired and needed it, and we specifically had agreed to get it all done that day. They were technically trying to get me to drive off their lot in a car with expired stickers! After refusing to sign any of the paperwork to finalize the deal, suddenly I was offered a loaner car to let them handle it until the next day. Everything seemed to finish off okay for me, but I feel very bad for someone who’s gullible and goes in there to buy or lease from them because that person will get ripped off. The icing on the cake is the fact that it’s been a month since I went in there and bought out my car, and my insurance agent informed me the dealership never once contacted her to get the leinholder changed or even verify I had insurance. According to my agent, they didn’t even call the 1-800 number of the insurance company to change it either. I’m not sure I’ll go out of my way to go back here for future services at all. It’s a shame bc the services I’ve gotten done here are decent, but that sales experience is a huge turn off to use them for anything again. I definitely would not recommend them to anyone looking to buy/lease a car, unless they know how to play the game properly. More

First Time - Good This was my first time at this dealership. Overall, the service experience was good. The space may need to be a bit spruced up compared to other deale This was my first time at this dealership. Overall, the service experience was good. The space may need to be a bit spruced up compared to other dealerships, but no complaints. More

Nice experience!! I have tried many dealers before going for this one. I got very friendly yet professional reception, they first understood my need and gave me options I have tried many dealers before going for this one. I got very friendly yet professional reception, they first understood my need and gave me options which I would like to go with. It didn't take us long time to get into the agreement over a car and price. This was because there was no unnecessary marketing pitch or back and forth discussion about price. It was all about what they can offer and what I can settle for. Great Experience!!! More

Great service They went out of their way to ensure a speedy service experience! They explained the entire process from start to finish. I will certainly go here for They went out of their way to ensure a speedy service experience! They explained the entire process from start to finish. I will certainly go here for service as well as my next vehicle. More

Josh was great to work with. He really knows his cars! His follow up has been very thoughtful and he continues to stay in contact with me. His follow up has been very thoughtful and he continues to stay in contact with me. More

Best experience We loved every minute of our car buying experience. We’ve never seen such incredible communication and service at a dealership before. Buying cars can We loved every minute of our car buying experience. We’ve never seen such incredible communication and service at a dealership before. Buying cars can be stressful, but this was a wonderful experience and everyone left the transaction happy and excited! I recommend this dealership wholeheartedly. Special shoutout to Zelia- excellent service thank you! More

Great leasing experience Had a really great experience. Highly recommend. Zelia was terrific and very communicative. I feel like we got a good deal and we are very happy with Had a really great experience. Highly recommend. Zelia was terrific and very communicative. I feel like we got a good deal and we are very happy with the car. More