AutoLenders of Newtown Square of Edgemont

First VW purchase My husband and I went in to look at a 2018 VW Atlas that we saw on autotrader. Matt was our salesman. He was super helpful and friendly. Not once did My husband and I went in to look at a 2018 VW Atlas that we saw on autotrader. Matt was our salesman. He was super helpful and friendly. Not once did he makes us feel any pressure to buy. He was available by phone with any questions and concerns we had during the buying process. A few days after taking the car home, the check engine light came on. We immediately scheduled an appointment with the service department. The service team was informative about what was wrong with our car and what it needed. They gave us a loaner and sent us on our way. The car was done in 2 days, at no cost to us. We will definitely continue to deal with them in the future for all of our vehicle needs! More

Purchase With Confidence Josh Koumaras a Sales Rep. was patient, courteous, and went out his way to make sure I was confident with my vw purchase. I can’t say enough about Josh Koumaras a Sales Rep. was patient, courteous, and went out his way to make sure I was confident with my vw purchase. I can’t say enough about how welcoming the entire staff was from Kevin and Miguel in Sale, to Katie in Finance, and Amie in Service. The dealership may be small but everyone there does their best to address your needs as a customer, not like another statistic. More

First Service Experience Everything I requested that be examined or dealt with was handled to my satisfaction. I was quite pleased. My only complaint is minor--when picking up Everything I requested that be examined or dealt with was handled to my satisfaction. I was quite pleased. My only complaint is minor--when picking up the car we discussed another issue, and I was told they'd have to get back to me. I never received a follow-up call about that. More

GREAT EXPERIENCE BUYING A NEW VOLKSWAGON They treated us with respect. Anything that needed to be addressed was taken care of in a very TIMELY fashion. It was a pleasure doing business with They treated us with respect. Anything that needed to be addressed was taken care of in a very TIMELY fashion. It was a pleasure doing business with these folks... More

Good People! I felt very much at ease during the entire process. My salesperson, Chesley Brandon, was a pleasure to work with and was able to answer all of my ques I felt very much at ease during the entire process. My salesperson, Chesley Brandon, was a pleasure to work with and was able to answer all of my questions in a straight forward manner which I greatly appreciated. The vehicle that I purchased had a small body issue. I spoke with Kevin Lee, Sales Mgr. about this and he assured that the necessary repairs would be made, he made me feel confident that they would, and I elected to move forward with my purchase. I needed the vehicle immediately so a follow up appointment was made for service. The Service Dept. was professional and handled everything in a smooth manner, including assisting and paying for a rental vehicle ... and the repair looks great! I got a great car at a great price. More

Very Pleasant & Professional Experience . Chesley was quite amicable, and quickly followed up with responses to any questions or concerns that were presented to him. He made my overall exper . Chesley was quite amicable, and quickly followed up with responses to any questions or concerns that were presented to him. He made my overall experience quite nice. More

Best dealership experience They fixed my GLi that I had bought from a different dealership. Ordered the parts, kept me updated, and now it drives perfect! Also gave me a loaner They fixed my GLi that I had bought from a different dealership. Ordered the parts, kept me updated, and now it drives perfect! Also gave me a loaner with no questions asked. Greg was very honest and helpful through the whole experience. 10/10 would recommend More

Repairs of well loved Eurovan I appreciate the efforts to maintain my no longer in production VW Eurovan. My VW Eurovan has been serviced on-site since purchased in 2001. I appreciate the efforts to maintain my no longer in production VW Eurovan. My VW Eurovan has been serviced on-site since purchased in 2001. More

Great service Took my car in for a warranty service. Everyone was great and treated me nicely. No pushy sales issues or rudeness from the service reps. Thanks for a Took my car in for a warranty service. Everyone was great and treated me nicely. No pushy sales issues or rudeness from the service reps. Thanks for all the help! More

Don't Take Your Car Here for Service Don't take your car here for service. I called around noon explaining my situation that I wouldn't be able to get my car brought in to just have a pre Don't take your car here for service. I called around noon explaining my situation that I wouldn't be able to get my car brought in to just have a preliminary check for what could be wrong with it until later in the afternoon. I was assured over the phone that this wouldn't be an issue. However, when I finally got there at 4:30, I was told that they wouldn't be able to look at my car because their technicians leave at 5. I should also add that their website says their service hours are open until 6. All I needed was someone to just diagnose what was wrong with it, I knew where the fault was, so it wasn't like they would have to search far and wide for the issue. The whole time from the minute I walked in, I felt they had predetermined that they didn't want me as a customer, simply because it was towards the end of they day and they wanted to go home. I sacrificed time at MY job so I could get there in what I thought was a reasonable amount of time to just be able to point out what the problem could be. In summary, take your car for service elsewhere, your time is much more valuable to another dealership than it is to theirs. More