AutoLenders of Newtown Square of Edgemont

Positive experience with recall servicing. Very positive experience. They were friendly and proactive. They got me a loaner vehicle and completed the work ahead of schedule. I recommend them to Very positive experience. They were friendly and proactive. They got me a loaner vehicle and completed the work ahead of schedule. I recommend them to all VW owners in need of service on their vehicles. More

Been here several times for routine maintenance. No issues I've dropped off my car several times for routine service. They were able to get me a loaner car each time and the service was completed quickly. I've dropped off my car several times for routine service. They were able to get me a loaner car each time and the service was completed quickly. More

Purchase 2018 Tiguan I was shopping around all SUV's to find the perfect one to purchase. 2018 Tiguan is a great SUV I have ever brought. Chelsey was very patient and he I was shopping around all SUV's to find the perfect one to purchase. 2018 Tiguan is a great SUV I have ever brought. Chelsey was very patient and he was awesome to work with. Since they didn't have the emerald green in stock, they were able to get it to me next day I decided on that purchase. More

Yearly inspection service I took my car in for yearly service, making a last minute appointment. I was thankful that they fit me in before my expiration date. I took my car in for yearly service, making a last minute appointment. I was thankful that they fit me in before my expiration date. More

Fast. Good. Professional Got my 2018 Alltrack serviced for it's 10K. Volkswagen of Newtown Square was fast, efficient and professional. Would have been nice to have the car wa Got my 2018 Alltrack serviced for it's 10K. Volkswagen of Newtown Square was fast, efficient and professional. Would have been nice to have the car washed/vacuumed as part of service. Recommend calling to schedule appointments as they were having problems with online booking. More

GREAT SERVICE I work in NYC and looked around. This group was great convient easy to work with., had hours that worked with my schedule. I would recommend this grou I work in NYC and looked around. This group was great convient easy to work with., had hours that worked with my schedule. I would recommend this group to anyone looking for new or used car More

Servicing my Passat Quick speedy service and was informed of all necessary services BEFORE they were done so I had the opportunity to agree to them. Charges were all expl Quick speedy service and was informed of all necessary services BEFORE they were done so I had the opportunity to agree to them. Charges were all explained in detail at time of pick up and there were no surprises. More

Getting work done on my Passat I came in for an oil change and for someone to look at my tires, so that I would be able to pass my inspection. They told me my tires were fine and we I came in for an oil change and for someone to look at my tires, so that I would be able to pass my inspection. They told me my tires were fine and went ahead and did the inspection for me. The process was very easy and all the workers were very helpful! More

Key programming Worked with Noah & some help from Leo my own dealership gave me the run around but the with help and most importantly patience from those 2 gentleman Worked with Noah & some help from Leo my own dealership gave me the run around but the with help and most importantly patience from those 2 gentleman made my experience satisfactory to say the least More

Fixing the worst design flaw on a VW I had to replace the gas door on my 2013 Passat because VW decided a manual release wasn't necessary and I was out of gas and the automatic release fa I had to replace the gas door on my 2013 Passat because VW decided a manual release wasn't necessary and I was out of gas and the automatic release failed. The only way I could get gas was to pry open the gas door. The result was the gas door cover breaking off. Several hundred dollars later I have a new gas door that works. That being said...the customer service at VW of Newtown square very helpful throughout this process. They were able to get the parts ordered ASAP and installed surprisingly fast. The door works as it should and the color match is spot on. My only complaint is that I was waiting for them to contact me when the parts were so I could schedule the install. After several weeks I called to check the status and they had the parts but never called me. Not that big of a deal and the price of the install was less than the estimate so I'm happy! The only thing that could've made this better was if VW picked up the bill since I was paying for poor engineering on their part. More