AutoLenders of Newtown Square of Edgemont - Service Center

Good experience! I was at the WV of Newtown Square dealership for the first service after my lease.Good service, friendly staff, short time waiting.Highly recommended. I was at the WV of Newtown Square dealership for the first service after my lease.Good service, friendly staff, short time waiting.Highly recommended. More

First Service Experience Everything I requested that be examined or dealt with was handled to my satisfaction. I was quite pleased. My only complaint is minor--when picking up Everything I requested that be examined or dealt with was handled to my satisfaction. I was quite pleased. My only complaint is minor--when picking up the car we discussed another issue, and I was told they'd have to get back to me. I never received a follow-up call about that. More

Best dealership experience They fixed my GLi that I had bought from a different dealership. Ordered the parts, kept me updated, and now it drives perfect! Also gave me a loaner They fixed my GLi that I had bought from a different dealership. Ordered the parts, kept me updated, and now it drives perfect! Also gave me a loaner with no questions asked. Greg was very honest and helpful through the whole experience. 10/10 would recommend More

Repairs of well loved Eurovan I appreciate the efforts to maintain my no longer in production VW Eurovan. My VW Eurovan has been serviced on-site since purchased in 2001. I appreciate the efforts to maintain my no longer in production VW Eurovan. My VW Eurovan has been serviced on-site since purchased in 2001. More

Great service Took my car in for a warranty service. Everyone was great and treated me nicely. No pushy sales issues or rudeness from the service reps. Thanks for a Took my car in for a warranty service. Everyone was great and treated me nicely. No pushy sales issues or rudeness from the service reps. Thanks for all the help! More

Don't Take Your Car Here for Service Don't take your car here for service. I called around noon explaining my situation that I wouldn't be able to get my car brought in to just have a pre Don't take your car here for service. I called around noon explaining my situation that I wouldn't be able to get my car brought in to just have a preliminary check for what could be wrong with it until later in the afternoon. I was assured over the phone that this wouldn't be an issue. However, when I finally got there at 4:30, I was told that they wouldn't be able to look at my car because their technicians leave at 5. I should also add that their website says their service hours are open until 6. All I needed was someone to just diagnose what was wrong with it, I knew where the fault was, so it wasn't like they would have to search far and wide for the issue. The whole time from the minute I walked in, I felt they had predetermined that they didn't want me as a customer, simply because it was towards the end of they day and they wanted to go home. I sacrificed time at MY job so I could get there in what I thought was a reasonable amount of time to just be able to point out what the problem could be. In summary, take your car for service elsewhere, your time is much more valuable to another dealership than it is to theirs. More

Excellent service & courtesy Amie Is Watts is an awesome service rep!! She, along with good service & maintenance, is the reason why I keep coming back...and always will!!! Amie Is Watts is an awesome service rep!! She, along with good service & maintenance, is the reason why I keep coming back...and always will!!! More

Amie was great! Very responsive and helpful. Great communication and friendly. She understood my concern and did the best she could to help me out. She was also tr Very responsive and helpful. Great communication and friendly. She understood my concern and did the best she could to help me out. She was also training a new employee on the computer and she was so friendly and positive with them. More

Inspection I arrived a little before my scheduled appointment and they took my car immediately. In approximately 35 minutes my inspection was complete and I was I arrived a little before my scheduled appointment and they took my car immediately. In approximately 35 minutes my inspection was complete and I was on my way to work. Very quick and efficient. Very nice people and good customer service. More

Great Service BUT Still Worried It’s hard to wire a review- I think the dealer and the service staff are wonderful - really nice people who know how to deliver quality customer servi It’s hard to wire a review- I think the dealer and the service staff are wonderful - really nice people who know how to deliver quality customer service. HOWEVER, I brought in a car (that was running great) for an airbag recall and routine inspection / oil change. The service was quick - top notch! Two days later the steering wheel froze and the car wouldn’t start; two days after that the my wife calls me to report that she is concerned because the check engine light is lit on the display. Back to service we go - where they said it needed spark plugs (that we’re not recommended from the first multipoint inspection). OK ... we do the spark plugs and less than two days later my wife calls to tell me the check engine light is back on and a new warning light (EPC) is lit AND the car is bucking like a bronco. Turn the car off and back on - the EPC light goes away as does the bucking! Now we are back for the third visit - I experienced the EPC light as well on the way to the dealer. This time they blame the whole problem on bad gas - handing me a leaflet about the benefits of buying specific brands of premium. There has never been a drop of anything but high octane gas in the car since day one. I was given two bottles of gas additive and sent on my way. I hope this solves the problem but I don’t have the same confidence in the safety and reliability of the vehicle - as this is the car my wife drives it remains a concern for me. More