AutoLenders of Newtown Square of Edgemont - Service Center

First and last time. The service was mostly friendly, with the exception of my last experience after returning my vehicle for a replacement tire after receiving new tires The service was mostly friendly, with the exception of my last experience after returning my vehicle for a replacement tire after receiving new tires about two weeks prior. The service man who wrote up my order was condescending after I had informed him of the price I was given over the phone (was previously told on a Saturday that I would need to pay for only labor). Tuesday, the pricing was completely different. Spoke with the manger, who gave me a “discount” and was indoors that the person who gave me the information I’ve the weekend should not have done so as “he’s a Mercedes dealership mechanic and gave misinformation.” Long story short, I spent over 1200 during my first visit, 100+ at my second visit (to fix what I believe was faulty tire) and that would be my last time seeking service from that location. More

attentive and knowledgeable After experiencing other Vw service facilities, one of which was a place you wouldn't want to take your dog to be washed, much less your 30k vehicle t After experiencing other Vw service facilities, one of which was a place you wouldn't want to take your dog to be washed, much less your 30k vehicle to be serviced, you'll get the feeling here that they'll make sure you'll leave happy. More

nice place to bring your VW nice people nice location, welcoming waiting room , fast changing oil and inspection .I will come back here from now 5 STARS SERVICE! thank you very m nice people nice location, welcoming waiting room , fast changing oil and inspection .I will come back here from now 5 STARS SERVICE! thank you very much More

Knowledgeable, professional service team The service team listens, cares, and presents a professional and customer-focused approach. I appreciate the changes that the new ownership and manage The service team listens, cares, and presents a professional and customer-focused approach. I appreciate the changes that the new ownership and management team have implemented. More

Great Service I took my Beetle in for a new wheel after having hit a pothole. The staff couldnt have been nicer! They explained everything to me and communicated I took my Beetle in for a new wheel after having hit a pothole. The staff couldnt have been nicer! They explained everything to me and communicated with me through the days that my car was in the shop! Great place. Beautiful waiting area too.! More

Expensive, but thorough Ridiculously expensive. Used to get a complimentary wash with service. Good service though. New waiting room is nice. Parking is tight. No dealer serv Ridiculously expensive. Used to get a complimentary wash with service. Good service though. New waiting room is nice. Parking is tight. No dealer service stickers for the service manual (40,000 mile service, 50,000 mile service, etc.). More

Wonderful Service Advisors Amie, the Service Manager, has assembled a great crew! They are personable, friendly, professional, and quite experienced. Their willingness to put Amie, the Service Manager, has assembled a great crew! They are personable, friendly, professional, and quite experienced. Their willingness to put the customer first is tops in the business. Having worked with other VW dealerships in the area, I will choose VW of Newtown Square over any other, even if I have to drive farther. Highly recommended. More

Not worth the time I have always gone to VW dealerships for service on my car. I had a check engine light on that I already had a diagnosis from at my local shop (I got I have always gone to VW dealerships for service on my car. I had a check engine light on that I already had a diagnosis from at my local shop (I got the diagnosis and quote for free at the local shop). This dealership told me that they needed to run the diagnostic for a fee (I can't remember exactly what it was but it was over $125) and that that price would not go towards the cost of the repair. I ended up paying for the diagnostic because I was hoping the quote I got at the dealership might be a little less. Well, I won't be making that mistake again. It would have cost me more at the dealership and they didn't have the parts so I would have had to come back (over an hour from my house). Next time I'll save my money and my gas and time and just go to my local shop and not waste time at the dealership. More

The high watermark of service In this day of extreme marketing and power selling the commitment to customer service is a rare occurrence indeed. I am very pleased with the 110 perc In this day of extreme marketing and power selling the commitment to customer service is a rare occurrence indeed. I am very pleased with the 110 percent exerted on my behalf by the service department at VW of Newtown Square. More