AutoMax Preowned Framingham

I really liked my salesperson. He was very friendly and worked well with me. The guy who handled the financing was a bit gruff, but overall was good too. Overall, I was satisfied with the purchase experi worked well with me. The guy who handled the financing was a bit gruff, but overall was good too. Overall, I was satisfied with the purchase experience. The service manager Luis was accommodating and addressed all of my concerns. I was stupid and didn't take the car to my mechanic before purchasing/registering. The day after I purchased the vehicle I noticed some strange revving of the RPM's so I brought it to the Nissan dealer in Norwood. They noticed some fault codes on the computer and the vehicle needed a transmission valve case which was covered by Nissan warranty. However, they also noticed that both bushings on the right and left lower control arms were cracked and needed to be replaced. The brakes were also 90% worn and needed to be replaced. I noticed the front tires were new, but the rear were mismatched and more worn so those needed to be replaced as well. They said the car would not pass inspection based on the control arms and brakes. All total, they quoted me at $2500.00 to get the car to pass inspection. Granted, that's dealer pricing, but even a local mechanic would charge close to $2,000 for all of that work. I nearly had a heart attack when they said that as I assumed Automax wouldn't take care of any of it. I spoke with the service department at Automax and they made an appointment for me to come in the following week. They said they'd do whatever they needed to make me satisfied, but just needed to confirm the Nissan dealer's diagnosis which they did. I brought it in and they replaced the pads and rotors all around, matched the tires and replaced the lower control arms. They did the work in one day and gave me a loaner as well. Nissan took care of the transmission issue the next day so the car is running like new. I wasn't sure if Automax would take care of everything, but they did. All lot of places would have given me a hard time, so I definitely recommend them for purchasing a higher quality used car. More

Great dealership, friendly staff, and good prices. I would recommend to someone looking to buy a solid used quality car. Ask for Brian, he's a straight shooter! would recommend to someone looking to buy a solid used quality car. Ask for Brian, he's a straight shooter! More

Very good experience at AutoMax. Looked at their website and narrowed down list of cars I wanted to test drive...drove the top three on my list within 30 minutes of arrival and made purchase within 90 minut and narrowed down list of cars I wanted to test drive...drove the top three on my list within 30 minutes of arrival and made purchase within 90 minutes. Brian Rogers did a great job with the sale. Took the car home the next day and was surprised to discover it needed front brakes...I called Lou in Service Dept and he told me to bring it in and they would take care of it...I made appt and went in a few days later and Luis handled it without hassle. More

I would highly recommend this dealership for the purchase of your next car. They have a very low pressure sales technique and you can actually look at the cars without 5 sales people running up to you ever 2 of your next car. They have a very low pressure sales technique and you can actually look at the cars without 5 sales people running up to you ever 2 minutes. They also had the cleanest cars on their lots compared to all the other dealers that I visited. Sales people were extremely friendly and helpful as well as very knowledgeable. I had the salesman telling me facts about my trade in that only someone who loved cars or who had owned one would have known. My only complaint that I would have is in regards to the trade in value that I had received. It was far in under the Kelly Bluebook trade in value as well as $1,500.00 less than the guaranteed minimum trade in value that I received based of the Auto Trader trade in value off their website. I do not believe this had anything to do with the dealer itself. I visited several dealers and all of them offered me right around the same price for the truck. I would just caution that if you are planning to get the “guaranteed trade in value” from Auto Trader that you be prepared for a lower offer. I only wish the dealers would contact Auto Trader and have them give you a more accurate quote on your trade in. However I would have to say that this was one of the best experiences I have had with any car dealerships and I would highly recommend you checking them out. Both Brian and Kevin the two sales people that I dealt with were extremely friendly and helpful. I will certainly give them my repeat business. Chris More

Great car at a great price. There was no pressure. I told them what i wanted and they did there best to get me what i wanted. Sold me there car for quite a bit lower than the book value to close the deal wit them what i wanted and they did there best to get me what i wanted. Sold me there car for quite a bit lower than the book value to close the deal with me. Ive never had such an easy experience at a car dealership. I really feel like i got a good deal, and dealt with two good honest guys. Bryan Scott Rochester, NH More

We are very happy with the used Honda Pilot we bought from Paul Decarlo at AutoMax in Framingham. We have shopped for over 3 months for just the right car at just the right price. Next time we are look from Paul Decarlo at AutoMax in Framingham. We have shopped for over 3 months for just the right car at just the right price. Next time we are looking to purchase a car, we won't have to shop around - we will simply go right to AutoMax. Shop around for yourselves, they have the BEST prices and the BEST salesperson around - Paul Decarlo. No pressuring, no hassles, no haggling. Visit AutoMax and see for yourself, but remember to ask for Paul - knowledgable, helpful and personable. More

I had been checking on Autotrader.com for approximately 3-4 months looking for a used vehicle for my wife. After searching the region thoroughly for a good bargain I kept coming back to Automax's websit 3-4 months looking for a used vehicle for my wife. After searching the region thoroughly for a good bargain I kept coming back to Automax's website. Their vehicles and pricing were second to none. On Sunday July 31st my wife and I took the ride from our home in Charlton,MA. out to Framingham. Upon arrival we parked and started leisurely walking about the lot to look at the vehicles we had seen online. All the vehicles were there as advertised and WOW, what a collection of beautiful cars! No one came running out to start their pitch, just one salesman was outside (Armand) keeping his distance, probably in case we had questions, which we eventually did. We had targeted several 2010 Toyota Camry's and when we needed an answer to several of our quires, Armand was there to help us.We ended up driving the two vehicles we picked out and came to a decision to buy one of them (2010 Camry SE). The process was fast and fair. I had seen a $300 Off coupon on their site about a week before we went to the dealership. A day or two later I tried to print but was having difficulty w/my printer. Then, of course with my luck, the day we were leaving to actually go to buy the vehicle, the coupon was not on the site. When we finally came to agreement on which vehicle to purchase, we sat with Armand to discuss the deal.When I mentioned the coupon issue he told me they take them down and they usually have an expiration date, which of course that one did. I mentioned that the coupon was one of the reasons , combined with the fabulous pricing, that we had come and that I had tried to print it, but was unable too. This is when we met AL (Finance Manager). He cam over to explain that the coupons have an expiration date and that once taken off the site, they are void. I explained my issue with the inability to print and we came to an agreement that they would honor the coupon for $200. A very fair deal for both sides imo. Armand and Al were easy and pleasant to deal with. I highly recommend Automax to any preson looking for a great deal! More

We have been looking for a car for quite sometime now. We were looking for a black on black 2008 Honda Accord Coupe and Automax had one in stock. We drove to Framingham from Saugus to take a look at it and were looking for a black on black 2008 Honda Accord Coupe and Automax had one in stock. We drove to Framingham from Saugus to take a look at it and it was exactly what we wanted. We were greeted by Brian who took us to the car, and started it up for us. We took it for a test drive and loved it. We told Brian we would like to purchase it. Thats when we met Al. He was the finance man we dealt with. He was also very pleasant just like Brian. He worked with us to get the best rate, finished up the paperwork as quickl as possible and had us in our car in no time!! Today we had to bring the car back for the sticker and to get our registration. I was greeted by someone who recognized me when I was buying the car. There was a small ding in the door that we asked if it could be taken out. After getting the sticker done today they also took the ding out. You would never know it was there! THe car was done in about 20 min and I was on my way home. I also want to mention that the receptionists at the front desk were very pleasant. All in all our experience at Automax was wonderful and will deffinitly be recommending them to my family and friends!! More

I went to Automax Preowned in Framingham and worked with Brian in buying a 2008 Nissan Altima. Right from the moment we walked in the door, I felt very at ease. Brian showed me the 2008 Altima that I had se Brian in buying a 2008 Nissan Altima. Right from the moment we walked in the door, I felt very at ease. Brian showed me the 2008 Altima that I had seen on the internet, and it was even better looking in person than in the pictures. There were a few requests that I made regarding the Altima and Brian said that they would take care of it no problem. Dan in financing was also extremely helpful and was able to get me an excellent rate. I picked up the car today and so far I am extremely happy with my purchase. I would definitely recommend Brian as well as Automax preowned in Framingham to any of my friends and family. More

Paul and Al did a wonderful job. The process was very quick and painless. They have a great inventory to pick from and make sure everything is as easy as possible. quick and painless. They have a great inventory to pick from and make sure everything is as easy as possible. More