AutoNation Acura Colorado Springs

I was greeted when I entered the service bay for my appointment. They got my vehicle in as scheduled. I was told it could take up to 2 hours. I was there less than 1.5 hours. My vehicle was not only appointment. They got my vehicle in as scheduled. I was told it could take up to 2 hours. I was there less than 1.5 hours. My vehicle was not only serviced for a recall, but an inspection was also completed. Great staff and great service. More

This was my 1st time going for service on my Toyota. Everyone was super nice and the service didn’t take long. Gave a free car wash which was needed. Everyone was super nice and the service didn’t take long. Gave a free car wash which was needed. More

Christine Bicknell is exceptionally knowledgeable and professional. I was impressed with the hassle free delivery of the vehicle. professional. I was impressed with the hassle free delivery of the vehicle. More

The sales team is terrible they avoid calls on promises they made, that are in writing in our sales contract. They have now had my car for 2 days I had made an appt to drop my vehicle off for a couple hour they made, that are in writing in our sales contract. They have now had my car for 2 days I had made an appt to drop my vehicle off for a couple hours. I was supposed to have tires replaced, fenders, a windshield replaced, & the vehicle buffed. I was also having safety issues with the steering and suspension. I purchased this vehicle 2 weeks ago and I paid for the tires and fenders, they were added in my loan. No one will take my call on the sales or part side my tires apparently aren’t even in yet they have my vehicle which has all of work equipment in the trunk according to the only service tech spoke with(I believe this is beyond his ability to resolve) nothing has been done and tires as well as fenders aren’t even ordered. I am a single mom and work a sales job that is commission only but they don’t seem to care I am going on the third day with NO VEHICLE NO way to transport my children to school, no income. I would not buy from this dealership. They SUCK! I have been patient until now. I will be pursuing further steps to ensure this is resolved, this is completely unacceptable. More

The service is good until the car is out of the door. Aftersales is atrocious, I literally have to chase the salesperson down to update the status of my car and got ignored when asking for second tempora Aftersales is atrocious, I literally have to chase the salesperson down to update the status of my car and got ignored when asking for second temporary plate. Though the vehicle is decent, but I won't use this dealership again and won't recommend it to anyone else. They are not the only one selling decent cars. More

Tony was great and patient with my request. Explained the issue thoroughly and a thorough check out. Very accommodating to my request . Great service, and I will be back. Explained the issue thoroughly and a thorough check out. Very accommodating to my request . Great service, and I will be back. More

Michael is the most caring service manager that I have gone through in a long time. Definitely will be trying to use him in the future for all my needs when it comes to my MDX. gone through in a long time. Definitely will be trying to use him in the future for all my needs when it comes to my MDX. More

Scheduling the service online was a breeze. They provided timely transportation to and from the dealership while my car was in service. The service advisor, Todd Grable, was knowledgeable on They provided timely transportation to and from the dealership while my car was in service. The service advisor, Todd Grable, was knowledgeable on the car and a pleasure to work with. The service was performed exactly as requested. More

Great experience, great salesman(Michael). No pressure on up sales. Vehicle was washed and cleaned when left. No pressure on up sales. Vehicle was washed and cleaned when left. More