AutoNation Acura Gulf Freeway
League City, TX
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I had the car fixed in time for a road trip out of town. The part was ordered and arrived the next morning so the car is ready by lunch tkme for the trip. I had a good trip the car was driving very good as The part was ordered and arrived the next morning so the car is ready by lunch tkme for the trip. I had a good trip the car was driving very good as expected. More
I went in for an oil change and got above and beyond. The waiting area was very nice and well kept very clean environment. The communication was outstanding, keeping me updated in every step. They even d The waiting area was very nice and well kept very clean environment. The communication was outstanding, keeping me updated in every step. They even did a assessment for my vehicle which helped me get a Headstart on some maintenance overall experience. More
The dealership is absolutely wonderful. I have never had a problem with anyone or anything there. I am always satisfied with the way Matthew Tanner handles all of my vehicle needs. He’s fr I have never had a problem with anyone or anything there. I am always satisfied with the way Matthew Tanner handles all of my vehicle needs. He’s friendly, fair and very professional. More
Terrible customer service. Was treated as if my business was unimportant. Went in fully prepared to buy a car and left knowing I would never do business with these people ag Was treated as if my business was unimportant. Went in fully prepared to buy a car and left knowing I would never do business with these people again! More
Purchased a vehicle here a month ago and left an honest review. It appears that negative or not completely positive reviews are taken down as my review was removed today claiming it violated some guideline review. It appears that negative or not completely positive reviews are taken down as my review was removed today claiming it violated some guideline all of the sudden??? The sales part was great, salesman and finance. I feel I got a fair price. Not great but fair. I may have done a little better with hours of negotiating at another dealership. My main issue was my trade and how that was handled. I won't go into any detail or I'm sure my review will be removed again. One of the selling points was a free 3 year acura link mobile service. I got a letter the other day that it was a typo and it is actually only 3 months. After my review I did receive what felt like a sincere call from the general manager, another very nice gentleman. He apologized and corrected a couple of small issues I had like the chip in the coating of the wheel, that was taken care of the next day. And the 2nd key I was waiting for, he finally explained to me what happened and that it will be taken care of, and it was right away. But he couldn't offer a solution other than to try to explain to me the trade process. We didn't see eye to eye on that. More
Honesty and integrity is represented in all forms at Autonation Acura Gulf Freeway. No haggling Customers which is refreshing in the car buying industry. I’m a second time returning customer and that sa Autonation Acura Gulf Freeway. No haggling Customers which is refreshing in the car buying industry. I’m a second time returning customer and that says a lot in itself. Definitely give them a visit if your in the market for an Acura! More

