AutoNation Acura Gulf Freeway

My MDX is running great at 170K miles due to the service and care of Autonation Acura. Matt is very efficient and courteous as a service advisor. I really appreciate how easy it is to keep in touch with h and care of Autonation Acura. Matt is very efficient and courteous as a service advisor. I really appreciate how easy it is to keep in touch with him while my car is in the shop. I am very confident that my technician is taking great care to keep my car running well. More

My Acura TLX was towed to AutoNation Acura last Saturday after coming out the grocery where it wouldn't start. They quickly diagnosed the issue, replaced the battery, provided a courtesy wash and I was on m after coming out the grocery where it wouldn't start. They quickly diagnosed the issue, replaced the battery, provided a courtesy wash and I was on my way in just around one hour. The service department kept me well informed throughout the process. More

Friendly and easy to do business with, Hilary Hart was good to keep me informed of the progress and was upfront about current supply issues. good to keep me informed of the progress and was upfront about current supply issues. More

Service lasted 2 days due to weather and had to ask for loaner car. The loaner had 75 miles worth of gas in it. I felt like it was an inconvenience to get a loaner car when my vehicle was being kept over loaner car. The loaner had 75 miles worth of gas in it. I felt like it was an inconvenience to get a loaner car when my vehicle was being kept overnight due to tires being delayed by the weather. It was returned with 1/2 tank of gas! More

Mario Patino in the service department was awesome with great service. He explained everything that was done and needs to be done in case any problem will arise, very friendly and attentive to the guest. T great service. He explained everything that was done and needs to be done in case any problem will arise, very friendly and attentive to the guest. The location was great and very clean waiting room. I'm pleased with the service. More

Matthew was a great advisor and he really helped me get the right recommendations for my vehicle. the right recommendations for my vehicle. More

I am always pleased with the service at AutoNation Acura Gulf Freeway. All employees are always polite, informative and eager to help. They keep customers informed through the whole service process. Gulf Freeway. All employees are always polite, informative and eager to help. They keep customers informed through the whole service process. More

Very Friendly and attentive to the guess. very clean office and waiting area was clean and snacks were provided to customers very clean office and waiting area was clean and snacks were provided to customers More

Friendly, professional, easy to work, and excellent customer service. My salesperson, Hilary, was excellent to work with as she kept me informed and up-to-date on the status of my new vehicle. Woody customer service. My salesperson, Hilary, was excellent to work with as she kept me informed and up-to-date on the status of my new vehicle. Woody in finance was very professional and didn't waste my time going through unnecessary paperwork. More

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got t experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on. After going back for two days in a row I spoke to different people and NO ONE would help me. More