AutoNation Acura Gulf Freeway

Visit Gulf Freeway AutoNation for an awesome experience If you want an awesome experience in a dealership, visit Gulf freeway AutoNation Acura. You will wish you went there for your first car, and go back f If you want an awesome experience in a dealership, visit Gulf freeway AutoNation Acura. You will wish you went there for your first car, and go back for the next one while bringing your friends along. My visit to AutoNation began with a few questions I raised to Holly over the phone and her willingness to organize my visit, and arrange for someone to attend to my needs upon the visit. We met Dwayne at the door who escorted us to Hayley who in turn introduced us to Dwayne as our sales rep. The respect they upheld for each other during the visit was awesome. The transactions ran so smooth, that I did not notice how much time I spend with each one of them. Dwayne walked us through each step of the transaction with a lot of patience. He ensured we understood not only the transaction, but also the functionality of the vehicle. I have never had such a high end and extensive education on a car; I just fell in love with the car after Dwayne was done. He met us at the door and escorted us throughout the process until we were ready to leave. Thanks Dwayne, thanks Michael, and thank you Holly for setting up an awesome experience. I will recommend all of you to my friends and will see you on my next purchase. More

My luxury car buying experience Was referred to Derrick Moss from a woman I met at work who had dealt with him previously and highly recommended him because he is efficient, knowledg Was referred to Derrick Moss from a woman I met at work who had dealt with him previously and highly recommended him because he is efficient, knowledgeable, professional, and didn't try to get over on her like many salesmen do to women. I was sick and tired of my Cadillac and thought I'd trust her on this and boy I'm so glad I did! At first, I really didn't think I would be able to afford an Acura with my credit, but he was so patient and thorough in explaining the prices and what I could afford to buy. Turned out that I was able to get a brand new 2014 Acura TL with my trade-in! While I waited, he made my feel comfortable and at ease with the whole process and even went out of his way to personally wash the car. He had me in and out in no time with my keys in hand:)) A month later, I accidentally scraped the side of my car (yes I was UPSET needless to say) and all I had to do was give him a call about it. I brought my car in and he handled all the details with the repair with no problems at all. He even calls me to follow up and schedule my regular oil changes which is great because I'm terrible about remembering that kind of thing. Derrick gave me a true luxury car experience and I continue to look forward to his professionalism and efficiency! More

Went to buy a Honda Accord, the sales was great but the finance manager run my Credit although I told NOT TO. I mentioned to him 3 times I am not interested in his Financing and have my own. Now I have 3-5 finance manager run my Credit although I told NOT TO. I mentioned to him 3 times I am not interested in his Financing and have my own. Now I have 3-5 inquiries on my credit report that i do not need. be aware of these tactics because they do not care. More

I could not have asked for a more pleasant car buying experience than the recent one at Auto Nation Acura. I was looking for inexpensive transportation for my step-daughter, and went to the dealership t experience than the recent one at Auto Nation Acura. I was looking for inexpensive transportation for my step-daughter, and went to the dealership to see a Nissan Altima I had noticed in an on-line ad. Through my clothing had me looking anything but prosperous, and I was just looking for an inexpensive vehicle, everyone was friendly, and respectful. I was quite surprised with the extent of my salesman's, "Tripp Vail, knowledge of the Altima, and I felt well informed before deciding to purchase the vehicle. "Tripp" was very easy to work with throughout the entire process, and he has done an excellent job or follow-up to show his appreciation of my business, though the sale was a small one. My experiences with the sales, and finance managers were pleasant as well. Without hesitation I feel I can recommend Auto Nation Acura, and "Tripp Vail, with every confidence that you too will have a pleasant car shopping/buying experience. More

We just bought our new 2013 Acura MDX from Jeremy Pratt and it was a pleasure dealing with him. I dealt with all 4 dealers in town (and while I liked one other dealer) he was the most responsive and strai and it was a pleasure dealing with him. I dealt with all 4 dealers in town (and while I liked one other dealer) he was the most responsive and straight forward sales person I dealt with. In the end, although we had a little bit lower price from another dealer, I was more confident buying from him. I knew if there were any issues, he would make it right. He went the extra mile on the price, response, and installation of accessories. I have a coworker who also bought from him and said "it was the easiest car buying experience I have had". I can also say it was easy buying from him and Autonation Acura, i have no doubt we got a good deal and will continue to receive excellent customer service. More

I brought a new Acura TL a little over a week ago and love the vehicle when I took it off the lot. The people are great, a very clean facility, also made everyone feel comfortable. love the vehicle when I took it off the lot. The people are great, a very clean facility, also made everyone feel comfortable. More

My visit to Service Department of Champion Acura League City was wonderful. I have had my cars serviced here all the time and every time the service was great and wonderful. They have website that you can City was wonderful. I have had my cars serviced here all the time and every time the service was great and wonderful. They have website that you can order service in advance and set appointment time to fit your schedule. You never have to wait here. The place is clean, top-notch dealership with professional people. I bought 2 cars here (a 2010 MDX and a 2010 TSX). My preferred service advisor is Ms. Linh Ngo. She knows her cars and took really good care of her customers. I did not have to explain my problems with the cars. She knows what was going on. On several occasions I got brand-new 2013 loaner car to drive while waiting for my car to be serviced. Even though I work in Galleria area (45 minutes away) I've always tried to take my car here for service. The service really worths the long drive. Ask for Ms. Linh Ngo. She will take care of you and make you feel proud as an Acura owner. JC More

My spouse, daughter and I were extremely pleased with the professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sale professional salesmanship displayed by Albert Merrel. He was courteous, helpful, and friendly. He exceeded our expectations. His no presssure sales approach were welcomed. We will do business again with dealership because of Albert. I must also compliment the entire staff including Ruben the Business Manager. He made the sales process easy. The service department were very helpful as well. All in all, a great purchasing experience. Wish more dealerships could emulate Champion Acura. More

When we decided to lease a new Acura TL we shopped multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of multiple dealers in person and via the internet. Some dealers never sent anything, some sent something eventually and some responded right away. Of those that responded right away, Jeremy at Champion Acura was hands down the most honest, straight-talking salesperson we dealt with. While others struggled to explain the leases (with responses ranging from "they can be so complicated" to "the way Acura writes their offers is misleading" we weren't sure if we didn't understand things of if THEY didn't understand things!), Jeremy had no problem explaining things in simple terms and answering every question logically and efficiently. So we drove 250 miles to League City, Texas, even getting a one way car rental (which Jeremy helped us return when the rental agency wouldn't come pick us up!) and staying the night in a nice hotel to buy from Champion (that's how good the deal was - we could afford that and still saved a ton of money!) Honestly it almost felt too good and too easy to be true, but it wasn't - everything was fast, and no-nonsense. We got exactly what were were promised over the phone/email and were in and out in less than an hour with the exact car we wanted at a great price. It is the way EVERY car dealer should be (and we've bought ALOT of cars so we've dealt with ALOT of dealers). We I can talk my husband into a new MDX, we will head straight back to Jeremy for sure :) More

Deal negotiated over phone with Joe Q. Best price of all the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few ad the Houston dealers. No surprises when I visited the dealership -- all went very quickly, dealer was friendly and honest! Purchased quite a few additional accessories and all were installed quickly by the service department. More