AutoNation Acura Gulf Freeway - Service Center

The service department is always friendly and takes great care of me an my vehicle. They never push me to do things that aren’t necessary, but advise me if it’s something that needs immediate attention or ca care of me an my vehicle. They never push me to do things that aren’t necessary, but advise me if it’s something that needs immediate attention or can wait until I bring my car in for service again. More

I've had excellent service since purchasing my RDX almost 2 years ago. Richard in the Service Department is awesome and has great customer service skills. 2 years ago. Richard in the Service Department is awesome and has great customer service skills. More

Bought my Acura and there was a very minor problem with the molding on the drivers side window. The new molding was ordered and replaced a few days after purchasing my car. Mario, my service tech was effic the molding on the drivers side window. The new molding was ordered and replaced a few days after purchasing my car. Mario, my service tech was efficient and courteous. He is knowledgeable and answered questions I had. The wait was fairly short (45”) and the waiting area was comfortable. The music in the dealership is a little loud for my liking, but I’m older and like the quiet these days. Great job! Thank you. More

I always appreciate and enjoy working with Jon for service with my car. He always has time to answer questions and does a good job of giving me a heads up on upcoming recommended service. service with my car. He always has time to answer questions and does a good job of giving me a heads up on upcoming recommended service. More

I appreciate Jon checking in the next day to see if the car was performing correctly. It also was really great that while checking filters he videoed what they looked like before changing to give me the ch car was performing correctly. It also was really great that while checking filters he videoed what they looked like before changing to give me the chance of having such replaced. Actually service department seems to be better than the sales department. Hopefully in 3 years sales will greatly improve. More

I have never been to AutoNation Acura Freeway where I was disappointed with the Service Department. Richard was great and kept me informed what was happening to my vehicle while I waited. He explained the r disappointed with the Service Department. Richard was great and kept me informed what was happening to my vehicle while I waited. He explained the recommended options and made me feel that I wasn't forced to get those done. I take care of getting service for all 4 of my family's cars and this dealership is the easiest to deal with. More

Matthew was great and explained everything in detail. Excellent service and best follow-up practice. I am glad we chose this dealership. Excellent service and best follow-up practice. I am glad we chose this dealership. More

Quick efficient service. The part that needs replacement was ready within 24hrs. I like the safety review video they sent to me The part that needs replacement was ready within 24hrs. I like the safety review video they sent to me More

The service team was very professional and didn’t try to upsell me on repairs/maintenance that was not needed. I had Richard from the team help me out and he provide excellent communication with me at all t upsell me on repairs/maintenance that was not needed. I had Richard from the team help me out and he provide excellent communication with me at all times before moving forward on service items. More

Excellent dealer and service center. Thorough and honest assessment. Completed service in an expeditious manner. Definitely recommend dealership. Thorough and honest assessment. Completed service in an expeditious manner. Definitely recommend dealership. More