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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
558 Reviews

558 Reviews of AutoNation Acura Gulf Freeway - Service Center

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July 14, 2023

The dealership is very clean and had plenty of snacks and drinks in the waiting area while I waited. More

by casas.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kynal Kou
Jul 19, 2023 -

AutoNation Acura Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

Superb service as per usual. Buoth is always on top of it. He does his homework and I am always in and out. More

by Kathryn&DanielMaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth
Jul 15, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 10, 2023

Superb service as always! Buoth is always thorough and explains each step and line item with no hesitation. He keeps me up to date throughout the service appointment as well. More

by Just Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoth
Jul 13, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 08, 2023

Bud is the best service guy there, 10 outta 10 recommend, honest and straight to the point More

by rcp.miami90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud
Jul 12, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 05, 2023

I dropped my car off for a body and engine repair that existed when I bought it and AutoNation Acura Gulf Freeway fixed both, and gave me a rental car and topped off my gas tank. The service was outstandi More

by RDX
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Roger and Candice
Jul 07, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Ronnie listened to my concerns and followed through with my requests. However I feel like sales must be down and management has employees pushing for additional services I don’t need. I did not like that. More

by Jamesalfaro21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie
Jul 06, 2023 -

AutoNation Acura Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2050 to discuss what we can do to help.

Jul 06, 2023 -

Jamesalfaro21 responded

The general manager can call me if he wants more insight on my review. 817-307-1784

July 01, 2023

Great customer service by Matthew Danner and staff. Waiting area is clean with great amenities like coffee and snacks. More

by adriannechang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Jul 05, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2023

Absolutely love this place amazing staff everyone is very friendly, welcoming, very knowledgeable and always willing to help and assist with any questions or concerns you may have More

by darrellwillis85
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 30, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Best service experience I’ve had at a dealership. It is a pleasure working with Buoth(Bud). More

by AR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Buoth
Jun 28, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

The staff of the service department not only are completely thorough and courteous but eased my mind on the repairs of my vehicle. Fast and extremely competent More

by sharondalewells
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 27, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

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