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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
559 Reviews

559 Reviews of AutoNation Acura Gulf Freeway - Service Center

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July 04, 2024

Easy to make an appointment and always very good service. Staff advisor is very knowledgeable. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Jul 05, 2024 -

AutoNation Acura Gulf Freeway responded

Hi Robert, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 10, 2024

The dealership staff is very professional and courteous. It is also ver clean and up to date. More

by vdoug7313@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Joshua
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Jun 13, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2024

Excellent care from the service representative. Have established personal relationship over time. Ensures that I understand the status of needed service. More

by chhenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
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Jun 12, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

June 04, 2024

Efficient, respectful,,Mario rocks, very personable and detailed,wouldn't go any we here else! More

by suzettelink1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Jun 07, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 03, 2024

Jon kept me informed every step of checking my vehicle for the recall. Notified me when there was a delay and was very flexible to accommodate my schedule. More

by nemzou2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Joshua
Report | Print
Jun 07, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

was easy to schedule my appointment my advisor kynal was very helpful i was very satisfied with my service More

by jjuar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kynal
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May 28, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

May 24, 2024

It keeps getting worse, waited 2. 5 hours for a schedule oil change. And no complimentary car wash was dine More

by santaritar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember the name
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May 27, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Acura Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2050 to discuss what we can do to help.

May 23, 2024

Always professional and knowledgeable advisors here and this time it was no different. Excellent communication from the team. More

by rhcobb55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Joshua
Report | Print
May 25, 2024 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 16, 2024

Service was quick, arrived a bit earlier than my appointment. Mario was working solo and attended to me as quickly as he could. More

by Dustin_pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Report | Print
May 17, 2024 -

AutoNation Acura Gulf Freeway responded

Hi Dustin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2024

Completely customer focused and attentive to customer needs and questions. We have dealt with AutoNation Acura exclusively since 2006. Every visit, whether for car purchase or service reinforces our ch More

by fwelfers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
May 06, 2024 -

AutoNation Acura Gulf Freeway responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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