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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
558 Reviews

558 Reviews of AutoNation Acura Gulf Freeway - Service Center

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November 09, 2022

As always, this dealership is superb. I have always worked with Bud in the Service Department and he is a top notch manager! He is very professional, personable, and responsive. I had More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud Peung
Nov 16, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 07, 2022

I love this dealership. The service team is always very attentive, efficient, and so friendly! One suggestion: As an added VIP service, I would love to be able to request More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kynal Kou
Nov 15, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Marie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 04, 2022

I went in for a route oil change with an appointment, I was taken care of quickly, The staff is always friendly and happy to answer any questions I have. More

by mlopez4494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2022

I was 30 minutes early for my first service appointment for my Acura MDX, not knowing what to expect. My service advisor, Matthew Danner was on his lunch break, but came out to greet me. Even though I told More

by Sita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Nov 11, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Sita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 31, 2022

The dealership was friendly, informative, helpful and efficient. My appointment was on time and they finished at the time promised. The car wash was great and they did a nice job. More

by Rhonda.Wacasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 08, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Rhonda, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2022

It’s a clean place. Well stocked with coffee and snacks too. The appointment time is honored well, and the reps are patient in explaining. More

by Rarer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Nov 07, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Rarer, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2022

The appointments are easy to schedule. The service staff is attentive and respectful. I recently worked with Mario. He did a great job. More

by Leslie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario-Service dept
Nov 07, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Leslie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 27, 2022

Mario and his team were awesome with servicing my wife's MDX. We highly recommend!!! More

by Formercougar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 04, 2022 -

AutoNation Acura Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2022

Service Department does an outstanding job. They explain in detail what service is going to be performed, how long the wait time is and they provide status updates. More

by w-rweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Nov 04, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2022

Great experience and great customer service. Mario went above and beyond with making sure I stayed up to date on the status of my car More

by Chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Oct 24, 2022 -

Chris responded

verified

Oct 31, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Chris, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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