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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
556 Reviews

556 Reviews of AutoNation Acura Gulf Freeway - Service Center

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September 03, 2022

Matthew went above and beyond to ensure that I had a great experience in getting my 2020 RDX serviced! Great customer service is why I always have my vehicles serviced at AutoNation Acura Gulf Freeway! More

by Acura Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Sep 07, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 01, 2022

The service person Mario was very thorough and provided excellent customer service. He kept me updated on their progress and was fully transparent about all costs. Great work Mario! More

by Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Carrie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

I took my Acura MDX to Auto Nation. Everyone was so friendly, professional and took their time to explain everything to me. The shuttle was great and I didn't have to wait at all. Grea More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm so bad with names. All were 10 out of 10!
Sep 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hello Andrea, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 01, 2022

My MDX is running great at 170K miles due to the service and care of Autonation Acura. Matt is very efficient and courteous as a service advisor. I really appreciate how easy it is to keep in touch with h More

by Kaybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

My Acura TLX was towed to AutoNation Acura last Saturday after coming out the grocery where it wouldn't start. They quickly diagnosed the issue, replaced the battery, provided a courtesy wash and I was on m More

by DCS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bud
Sep 05, 2022 -

AutoNation Acura Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2022

Service lasted 2 days due to weather and had to ask for loaner car. The loaner had 75 miles worth of gas in it. I felt like it was an inconvenience to get a loaner car when my vehicle was being kept over More

by Bill_Tracie1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 04, 2022 -

AutoNation Acura Gulf Freeway responded

Hi Bill, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (713) 489-2050. We'd appreciate the chance to make your experience a positive one.

August 30, 2022

Mario Patino in the service department was awesome with great service. He explained everything that was done and needs to be done in case any problem will arise, very friendly and attentive to the guest. T More

by ellietesoro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Patino
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2022

Matthew was a great advisor and he really helped me get the right recommendations for my vehicle. More

by Jaquennette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew, Bud, Angel
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2022

I am always pleased with the service at AutoNation Acura Gulf Freeway. All employees are always polite, informative and eager to help. They keep customers informed through the whole service process. More

by hoperise1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Danner, Mario Patino
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 29, 2022

Very Friendly and attentive to the guess. very clean office and waiting area was clean and snacks were provided to customers More

by Rem17135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Danner
Sep 03, 2022 -

AutoNation Acura Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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