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AutoNation Acura Gulf Freeway - Service Center

League City, TX

4.8
559 Reviews

559 Reviews of AutoNation Acura Gulf Freeway - Service Center

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November 15, 2023

The people are very nice and helpful. The service is very good. Mario did very good job. More

by zhenpingchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Nov 18, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Zhenpingchen, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 11, 2023

Gave me a list of recommendations and last time performed with no pressure to perform. Matthew was great to work with. Time was a little long for an appt., but close to average for dealerships. Prices are More

by CajunDYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 14, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2023

Professional, personable, honest. The service department has good people, especially because the manager Bud is a great role model. More

by carol h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud, Angel
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Nov 13, 2023 -

AutoNation Acura Gulf Freeway responded

Hello Carol, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 31, 2023

Service is always great and Buoh always goes above and beyond to ensure that you are taken care of. More

by Mommas2459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buoh
Report | Print
Nov 04, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2023

They are always kind and get me in for emergency services quickly. They offer me options for my needs and keep me up to date with any future maintenance that will be needed. More

by mom2bmhavens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Patino
Report | Print
Nov 02, 2023 -

AutoNation Acura Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

Bud Peung assisted me, very nice guy. Everything went well. Only thing I suggest to make sure when you text customers make sure it goes thru. I sat around for hours waiting on the text More

by KRM2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud
Report | Print
Nov 01, 2023 -

AutoNation Acura Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2050. We hope to hear from you.

October 26, 2023

Great service. Good communication during troubleshooting and repair explanation. They fast and efficient, all ways completing the work promptly, returning the car More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kynal
Report | Print
Oct 27, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Phil, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 26, 2023

I bought my car from this dealer and have always serviced it with them. Bud in service has always taken great care of me and my cars needs. More

by Acura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud in service
Report | Print
Oct 27, 2023 -

AutoNation Acura Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 16, 2023

Excellent service. Explained what service needed. Excellent customer service and finished within an hour not a long wait More

by Tess W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bouth (Bud)
Report | Print
Oct 18, 2023 -

AutoNation Acura Gulf Freeway responded

Hi Tess, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 12, 2023

Spent over $900 to replace a keyless entry system in my Acura. A week later my car alarm is still going off and I have to keep my car doors open so it doesn’t attract unwanted attention! I had plans f More

by Jblak94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario
Report | Print
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