AutoNation Acura Gulf Freeway - Service Center

Matthew Danner is the person that waits on me and is very in tune to my needs. He gives me an appointment of which I normally arrive before time and once I explain the issue he gives me an estimate of the ti in tune to my needs. He gives me an appointment of which I normally arrive before time and once I explain the issue he gives me an estimate of the time needed and the cost. He is very good at his job and very courteous also. More

I called the day before to make sure I would get a ride home and set the time for it. I had to wait 3 hours before I was given the ride and it really affected my day negatively. home and set the time for it. I had to wait 3 hours before I was given the ride and it really affected my day negatively. More

Outstanding service! Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. Bud is my service advisor, and he is always pleasant and informative. Dealership has excellent customer service and waiting area is fantastic. More

Great service at all times! ! Never have to wait long on vehicle. Also, snacks and drinks while you wait. ! Never have to wait long on vehicle. Also, snacks and drinks while you wait. More

Outstanding service! My Service coordinator, Bud is always accommodating and his product knowledge is superb! My Service coordinator, Bud is always accommodating and his product knowledge is superb! More

Staff was curtious,helpful. Service was great. Any problem occurs in future,I’m fully confident,They will solve the problem Service was great. Any problem occurs in future,I’m fully confident,They will solve the problem More

Bud is great! He was able to get my service completed very timely and was professional. He was able to get my service completed very timely and was professional. More

Excellent service department- easy scheduling of appointment and service was started on time without any issues appointment and service was started on time without any issues More

Service Advisor (Bud Peung) - Very knowledgeable and patient. Has ability to explain mechanical issues to Client in an understandable manner. Provides Client with reasonable options so Client could ma patient. Has ability to explain mechanical issues to Client in an understandable manner. Provides Client with reasonable options so Client could make informed decisions. Very courteous and polite. Greets Client in a friendly manner. Facility - Very clean and comfortable with amenities. More

We had an audio/radio glitch with our 2020 Acura RDX. While listening to the radio (FM), the station suddenly dropped off the air. While this has happened before, the station didn't return after about a While listening to the radio (FM), the station suddenly dropped off the air. While this has happened before, the station didn't return after about a minute. I then changed the station and all FM stations were just 'static'. I then tried an AM station; static. All AM stations were 'static'. I then attempted to try Sirus XM, but the ICON was not available on the screen. By this time I had arrived home and decided to wait until the next morning to troubleshoot the issue. The next morning I found that the FM and AM stations were working. I looked for the Sirus XM ICON and it still was not available. I reached out to the AutoNation Acura dealership and an appointment was set for me to bring the car. After careful examination by the professional mechanics, it was determined that an 'over-the-air' software update had happened while I was driving. The Sirus XM ICON was added to my main screen and everything is back as it should and was. The staff at AutoNation Acura continues to provide exemplary customer service to me personally and I expect all of their customer base. More