AutoNation Acura South Bay - Service Center
Torrance, CA
862 Reviews of AutoNation Acura South Bay - Service Center
They always have good customer service. I always get a answer for the questions that I have. The place is always clean and you can serve your self with a good coffee or water. I also like t I always get a answer for the questions that I have. The place is always clean and you can serve your self with a good coffee or water. I also like that they can wash your car. More
Fantastic Acura dealership. Service team was fantastic, especially Steve who is always there for proactively addressing any potential issues, and is highly knowledgeable, skill Service team was fantastic, especially Steve who is always there for proactively addressing any potential issues, and is highly knowledgeable, skilled, and professional. Communication is also excellent. Already bought two Acuras at this dealership, and won’t hesitate to buy our 3rd in the future. More
I'm a new Acura owner and I've been taking my car to Cerritos Acura for its services. I have not had the best experiences with its service team. My frustration with that team began to make me feel overw Cerritos Acura for its services. I have not had the best experiences with its service team. My frustration with that team began to make me feel overwhelmed with high anxiety. My husband suggested that I take my car to the Acura dealer in Torrance (Auto Nation). I was dreading this car service appointment today. However, I was greeted by Gaby who not only took the time to listen to me, she provided clear explanations and helped me to understand my service needs. I came home raving to my husband about how amazing and graceful she was. I could not thank her enough for making my appointment pleasant and seamless. Trust me, the kind of customer service Gaby provides is rare these days. Auto Nation has found a gem with having her on their team. My experiences at Cerritos Acura were always overwhelming and stressful. I'm so glad I took the chance brought my car to Auto Nation's Acura in Torrance. Again, thank you for the amazing, welcoming, kind, knowledgeable, patient, and friendly service that Gaby provided me today. I now know where to go to have my car service! More
I was impressed with my experience when I had my car fix. Kelly was incredibly nice and accommodating. He walked me through the process step by step, especially when it came to addressing the issue of my car Kelly was incredibly nice and accommodating. He walked me through the process step by step, especially when it came to addressing the issue of my car. He explained everything clearly and made sure I felt comfortable with the service being done. Great customer service! I truly appreciated the care and attention :) More
The service department is fast, friendly, and efficient. The service writers know how to work with customers and I felt I was well informed each step of the service. The service writers know how to work with customers and I felt I was well informed each step of the service. More