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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
845 Reviews

845 Reviews of AutoNation Acura South Bay - Service Center

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March 14, 2024

Steve is an amazing service representative. Is always on point and finds the things the techs don't. He's always pleasant and very knowledgeable on the vehicles. I can go to the dealership with More

by Melissa_Yaklyvich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 16, 2024 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 26, 2024

If I could give them 0 stars I would. This has to be the worst place to buy a car bought a car from them and have the engine rebuilt twice becuase they messed it up the first time and we More

by Plfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ellen leunge. Babak vahedi. Kelly gilbertson
Feb 27, 2024 -

AutoNation Acura South Bay responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 667-8231 at your earliest convenience to discuss how we can turn your experience into a positive one.

Feb 27, 2024 -

Plfor responded

You guys have had every opportunity to correct your mistakes and still act like xxxx

December 11, 2023

My cars are serviced at Acura Auto Nation for 20 years. Steve is the longest service writer. Kelly has been helping me for 12 years. He is a hard worker and detail oriented person. Due to the latest Acura More

by iamjonathancheng
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly, Albert
Dec 14, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 08, 2023

Great experience. Staff is very efficient and friendly. Steve gave me easy to understand explanations for the necessary service as well as what to expect for future vi More

by marlacorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Regalia
Dec 12, 2023 -

AutoNation Acura South Bay responded

Hi Marlacorey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 08, 2023

Steve, the service manager is always great always takes care of my needs with my cars. More

by patrickjackson7553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 12, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2023

The very very best service only if you ask for Steve Regallia He is on top of everything all of the time More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Regallia
Dec 07, 2023 -

AutoNation Acura South Bay responded

Hi Frank, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

My only experience with Autonation has been with Kelly from service. I've been working with Kelly for close to 10 years and has never had a problem that Kelly could resolve. Kelly is a great service rep a More

by Spitgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 22, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

This is a only place I always be nice service nice people all the time thanks for all More

by Jun chi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 16, 2023 -

AutoNation Acura South Bay responded

Hi Jun, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

The dealer has provided me with excellent customer service and follow up. They also answer my questions and provide guidance on services needed. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ravaglia
Nov 07, 2023 -

AutoNation Acura South Bay responded

Hi Angie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Outstanding service, my representative was a young man by the name of Alberto Diaz. He kept me informed about my vehicle throughout the day and he and the staff had a great personality and were very professi More

by Browntillman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Diaz
Nov 02, 2023 -

AutoNation Acura South Bay responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

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