Back

AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
845 Reviews

845 Reviews of AutoNation Acura South Bay - Service Center

Sort by
October 25, 2023

Steve, my service manager, was very knowledgeable and helpful with my service. He updated us on our progress and delivered our car ahead of schedule. More

by DW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rabaglia
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2023

Dealership under remodel. I was not told that the service dept was at another location. Went to the original place and drove around until I found someone to redirect me. By th More

by ljmishima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela
Oct 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

October 15, 2023

I am always good when Kelly is there to service my car. I can count on him to give me a clear and knowledgeable explanation of what my RDX needs. More

by barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelly who is the best will always go out of his way to to inform me of my car needs.
Oct 18, 2023 -

AutoNation Acura South Bay responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 13, 2023

Excellent service. Advisor was very pleasant and attentive. My car was serviced an cleaned. My Advisor went the extra mile. Thank you. More

by Top cat.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Oct 13, 2023 -

Top cat. responded

Good job.

October 10, 2023

Great service as always. Kept in communication about the status of the work and gave me a thorough list of work needed and what can be done at next service appointment. More

by rbroudyjohns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 12, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Steve in the service department is awesome. Informative and helpful. Good looking out for the customer. More

by ktrotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 10, 2023 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Gabrielle is an excellent service advisor. Made the process smooth and easy. Thank you for always doing a great job More

by Jfrerichs44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Oct 05, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Feel free to stop by if you ever need any more help.

October 02, 2023

Excellent customer service. The service writer was very friendly and professional. The car was ready as promised. More

by BKAKEHASHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Oct 03, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 26, 2023

Great customer service! While my car was being worked on, I was given updated wait times. I really appreciate that! More

by Fancypants1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 28, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 25, 2023

Great service and great customer support, the tech that took care of me was Kelly Gilbertson. He kept me in the loop and explained everything clearly to me, responses were done in a timely manner and alway More

by nismo72240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 27, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
20
...