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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
845 Reviews

845 Reviews of AutoNation Acura South Bay - Service Center

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September 25, 2023

I have dealt with Kelly Gilbertson for some 12 years now. I always request him because I know he has my best interest at heart and I trust his recommendations explicitly. Kelly has kept my 2008 RDX in tip-t More

by eeasum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 27, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 22, 2023

My service manager (Steve) is ALWAYS excellent and caring. He seems to be "running" all the time because I'm sure the majority of the public ask for him. Please let him know he is appreciated! I would More

by glapointemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 25, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Gabrielle helped me with my A1 service for my MDX. She was friendly, helpful, and professional. Provided excellent customer service. More

by bphan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Sep 13, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2023

Gabrielle helped me with the B1 service and tire replacement of my RDX. A nail was found on one of the tires. Thank you for the excellent and smooth service. Look forward to working with you again s More

by fanwu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Sep 06, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2023

Me. Gabrielle actions reflect excellent customer service and professionalism during my recent visit with Auto Nation Acura, South Bay. More

by Brando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Gabrielle
Sep 03, 2023 -

AutoNation Acura South Bay responded

Hi Brando, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2023

I’ve had 3 different Acuras over the past 20 years and I’m so happy with this dealership that I’m not going to change. I trust their commitment to the work and appreciate the service they have given to me More

by Adeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 23, 2023 -

AutoNation Acura South Bay responded

Hello Adeline, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 17, 2023

Great customer service from Nathan. They washed my car. I didn’t feel pressure to do the suggestions recommended More

by jrobertoperez711
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Aug 23, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 16, 2023

Very impressive and happy to visit. The rep there took care very well and responsive. More

by ssato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Morrow
Aug 24, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

August 15, 2023

Gabrielle was very thorough about what was being worked on and she always kept me in the loop of the status of the repairs. More

by jhyunglee42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle De Los Angeles
Aug 21, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2023

Steve Ravaglia at South Bay Acura was great. He was honest, knowledgeable, and thorough. Very nice and comforting experience with Steve R. Thanks again!!! More

by Art W Skubik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Aug 14, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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