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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
845 Reviews

845 Reviews of AutoNation Acura South Bay - Service Center

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March 29, 2023

temporary drop-off location was a surprise, but worked well. Very good explanation of services required. More

by glastetterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Apr 01, 2023 -

AutoNation Acura South Bay responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 25, 2023

Upon arrival we checked in with the staff to tell why we came there for. We told them we needed the oil change and some points inspection and impotantly we wanted to hava a repair estimate with bumper. They More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
Mar 30, 2023 -

AutoNation Acura South Bay responded

Hi Ken, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (310) 667-8231 to discuss what we can do to help.

March 24, 2023

Software update took 30 minutes more unfortunately. Other than that excellent serves and communication overall. More

by SamuelBoyd
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 29, 2023 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 20, 2023

Great dealership! Knowledgeable sales department! Good and efficient service department! All staff are extremely personable and provide great service More

by ry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Mar 23, 2023 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 17, 2023

The service advisors care about you not only as a customer but as a person. Steve and Kelly are caring and know me when I walk in. They know my RDX and take special care of it mechanically. I also ap More

by dalanb52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Kelly
Mar 20, 2023 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2023

I always receive excellent service at Autonation Acura and appreciate all advice on keeping my Acura maintaince up to date. More

by Grateful customer
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 18, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 16, 2023

Service experience could not have been better. No wait, car ready exactly when it was promised More

by Hkitter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate was excellent
Mar 18, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Waiting time is little longer than what I expected, however, had a good experience with this service. More

by DCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Mar 17, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 08, 2023

Service scheduling was unideal since the new location was not mentioned but I was quickly directed to the correct location. Everything following was efficient, polite, and friendly for TLX regular maintenan More

by jcarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven W.
Mar 11, 2023 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2023

The experience was handled well once I found the temporary location. Despite having a confirmed appointment I was not notified that the dealership was moving and arrived as a closed location with no More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle de Los Angeles
Mar 11, 2023 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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