AutoNation Acura South Bay - Service Center

I was having issues with my car a couple of weeks ago, it was not starting right away on occasion. This particular day it would not start for quite a while so I called my rep, Kelly Gilbertson, and although was not starting right away on occasion. This particular day it would not start for quite a while so I called my rep, Kelly Gilbertson, and although I didn’t have an appointment that day, he took time out of his busy day to have my car checked out. Kelly has always gone above and beyond for me so that I have peace of mind about my car which is very important to me. He’s the best! More

temporary drop-off location was a surprise, but worked well. Very good explanation of services required. well. Very good explanation of services required. More

Upon arrival we checked in with the staff to tell why we came there for. We told them we needed the oil change and some points inspection and impotantly we wanted to hava a repair estimate with bumper. They came there for. We told them we needed the oil change and some points inspection and impotantly we wanted to hava a repair estimate with bumper. They came back with no estimation. More

Software update took 30 minutes more unfortunately. Other than that excellent serves and communication overall. Other than that excellent serves and communication overall. More

Great dealership! Knowledgeable sales department! Good and efficient service department! All staff are extremely personable and provide great service Knowledgeable sales department! Good and efficient service department! All staff are extremely personable and provide great service More

The service advisors care about you not only as a customer but as a person. Steve and Kelly are caring and know me when I walk in. They know my RDX and take special care of it mechanically. I also ap customer but as a person. Steve and Kelly are caring and know me when I walk in. They know my RDX and take special care of it mechanically. I also appreciate having a clean vehicle returned to me as they wash the exterior and vacuum the interior. Great touch to a wonderful experience. More

I always receive excellent service at Autonation Acura and appreciate all advice on keeping my Acura maintaince up to date. and appreciate all advice on keeping my Acura maintaince up to date. More

Service experience could not have been better. No wait, car ready exactly when it was promised No wait, car ready exactly when it was promised More

Waiting time is little longer than what I expected, however, had a good experience with this service. however, had a good experience with this service. More

The experience was handled well once I found the temporary location. Despite having a confirmed appointment I was not notified that the dealership was moving and arrived as a closed location with no temporary location. Despite having a confirmed appointment I was not notified that the dealership was moving and arrived as a closed location with no one to direct me. I do not hold the service provider responsible, this is a poor management issue. More