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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
866 Reviews

866 Reviews of AutoNation Acura South Bay - Service Center

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January 24, 2023

It’s a distance from my home, however, the customer service is worth the drive. Kelly was extremely nice and diligent with explaining all service my car needed. More

by Marnin_us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 27, 2023 -

AutoNation Acura South Bay responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 24, 2023

I rely on AutoNation Acura South Bay's service to keep my car running smoothly. I especially like working with Kelly--he's amazing. He makes sure there is a thorough review of my automobile and I trust his More

by Liz Postma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jan 27, 2023 -

AutoNation Acura South Bay responded

Hello Liz, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2023

Took my Tacoma there for some minor service since I have the maintenance plan and can use any Autonation. I was really pleased with the speed of the service, the communication from the representative (thank More

by liams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hello Liams, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Excellent service. They were able to get me in on a Saturday even though they were booked up and I was able to get me vehicle serviced and continue about my road trip. More

by Shakasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hi Shakasi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2023

They are invested in me as a customer. I continue to service my father’s car there (he passed in 2019) and they remember him and the car. More

by greg.yoshida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2023

Te facility is under renovation and most amenities are out dated including waiting room conditions. I couldn’t find any outlets for the laptop or USB ports. More

by aht53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven R.
Jan 22, 2023 -

AutoNation Acura South Bay responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 667-8231 to discuss what we can do to help.

January 16, 2023

The service that was provided was great, the advisor was very knowledgeable and was able to provide information regarding my RDX that I was not aware of. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Jan 19, 2023 -

AutoNation Acura South Bay responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 15, 2023

Great service every time, recommend this dealer over all. Have been coming here for years to maintain my MDX and never had any issues. More

by Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
Jan 19, 2023 -

AutoNation Acura South Bay responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 12, 2023

Kelly Gilbertson is outstanding in his service. His knowledge, expertise and customer care are extremely gratifying. I know my car is expertly being cared for. More

by pfbostrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jan 17, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2023

I always look forward to my service appointments with Acura South Bay because they are very effcient, quick, fair and friendly. This is especially true of the service person Kelly G. who I always take p More

by jmjspr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly G.
Jan 17, 2023 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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