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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
866 Reviews

866 Reviews of AutoNation Acura South Bay - Service Center

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December 29, 2022

Gabby was my advisor. She is seriously the nicest person. She’s very communicative and took very good care of me. When I went to pick up my car she wasn’t there but the ot More

by Shekeila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
December 29, 2022

Acura went out of its way to help find a piece to replace the lock on my car that was vandalized. Kelly, our service manager, went the extra step. Thx More

by Terrie Somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KellyG from Torrance Acura
Jan 02, 2023 -

AutoNation Acura South Bay responded

Hi Terrie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 28, 2022

Took my Acura TLX in for routine oil change and maintenance. Steve the service advisor greeted me on the drive by first name. He was very thorough and contacted me through the day. The techs wer More

by c84bruin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 30, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 28, 2022

My service advisor knew exactly what the issue was as soon as I started describing the symptoms to him. He is very knowledgeable and I would entrust my vehicle to him and his team in the future. More

by AcuraDriver310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 30, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 27, 2022

I have always had a great experience with Steve Ravaglia, the Service Advisor. He is extremely knowledgeable and and is always upfront and honest. It is a great pleasure to work with Steve Ravaglia in th More

by Phil Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Dec 29, 2022 -

AutoNation Acura South Bay responded

Hi Phil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

Gabby my service advisor was very pleasant to work with. She keep me inform during the time I was waiting. More

by Accord_5thgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela De Los Angeles
Dec 28, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 22, 2022

I needed my car serviced and didn’t have a lot of time. They took care of my car and I am happy with the service. More

by nigelgreenjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby and Tim
Dec 26, 2022 -

AutoNation Acura South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

December 19, 2022

This is a good dealership for service. Everyone is friendly and helpful. Kelly my service advisor is very nice and explains everything. My only 2 gripes are the wait time sometimes and the More

by LuuvDogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Dec 22, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

My Service Adviser, Gabby, was super fantastic! She was so helpful and listened to all of my concerns about my car. She was able to clearly explain everything in an easy to understand manner. I had More

by RoThir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle De Los Angeles
Dec 22, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! Thanks again for the recommendation, and have an amazing day!

December 16, 2022

Service advisor was very professional and thorough when explaining all the options. Technicians proactively identified additional items that were covered under warranty, and applied the repairs. Customer More

by fansmash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Dec 19, 2022 -

AutoNation Acura South Bay responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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