AutoNation Acura South Bay - Service Center

The staff is courteous and the service is good :) They were also helpful with the pricing. were also helpful with the pricing. More

Excellent customer service by Gabrielle for routine maintenance service. Easy to make appointment over the network. maintenance service. Easy to make appointment over the network. More

I definitely recommend AutoNation Acura South Bay. Service at this dealership is extraordinary. The service advisor, Steven, was friendly, professional, competent, and most helpful. Explained everythi Service at this dealership is extraordinary. The service advisor, Steven, was friendly, professional, competent, and most helpful. Explained everything to me and arranged for my ride back and forth to my work while the car was being serviced. The car was delivered on-time. This dealership is at next level. They send me a short video of my car while the technician was servicing it, pointing out all that was inspected and condition of the car. That was a very surprising and pleasant customer service. More

Service Advisor Steve Ravaglia is the best. I bought my Acura at Auto Nation South Bay and get it serviced there. Steve has been my Service Advisor from day one. He is very knowledgeable and I bought my Acura at Auto Nation South Bay and get it serviced there. Steve has been my Service Advisor from day one. He is very knowledgeable and professional. I trust his opinion and advice regarding servicing my car. I would not take my car for service anywhere else. More

Excellent customer service! Gabrielle sent me text message updates of my service. They even attached a video of my service inspection! The coffee in the lounge was fresh and the Gabrielle sent me text message updates of my service. They even attached a video of my service inspection! The coffee in the lounge was fresh and they have a really good shuttle service. Thank you! More

I really enjoyed my experience with Kelly Gilbertson. He kept me informed about the repair process and really made me feel like he cared for and understood all of the concerns that I had. He kept me informed about the repair process and really made me feel like he cared for and understood all of the concerns that I had. More

Kelly was super helpful and very, very attentive. Would definitely recommend him to any one Would definitely recommend him to any one More

A routine maintenance appointment was efficiently completed. The service advisor - Gabrielle - was professional and provided great service. completed. The service advisor - Gabrielle - was professional and provided great service. More

AS ALWAYS THE SERVICE WAS THE BEST EVER. SPECIAL ATTENTINON TO DETAIL VEHICLE WAS WASHED AND DELIVERED IN PERFECT CONDITON SPECIAL ATTENTINON TO DETAIL VEHICLE WAS WASHED AND DELIVERED IN PERFECT CONDITON More

Steve was very personable and helpful and gave us a great explanation of the work that needed to be done and prioritized the items for us as well as offered a full breakdown of related costs. We arrived earl explanation of the work that needed to be done and prioritized the items for us as well as offered a full breakdown of related costs. We arrived early for our service appointment and Steve was busy helping another customer. I was surprised that 4 other team members were in the service department, on their computers, not with customers. A supervisor explained we needed to wait for Steve (who was clearly very busy since the customer needed personal items retrieved from her vehicle). Not sure why the other members did not offer to help out since we had to wait to get checked in about 30 minutes. Steve was great - just think they could give more of team effort when one member is busy. More