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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
851 Reviews

851 Reviews of AutoNation Acura South Bay - Service Center

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November 10, 2022

Appointment was easy to make. Service was as promised. and followed previous items to be addressed. More

by deedeewhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar in Service
Nov 10, 2022 -

deedeewhite responded

It’s written above!

November 10, 2022

The service was excellent. Initially, I was discouraged because of my experience with Cerritos Acura, but Steve with AutoNation Acura assured me that they will solve the proble More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 20, 2022 -

AutoNation Acura South Bay responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 10, 2022

Gabriella was so helpfull and very friendly. The technicians were very knowledgeable and informative. This place is awsome. More

by Juliocruzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Nov 20, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 05, 2022

South Bay Acura is the only place I will take my TLX. My service advisor, Kelly, was absolutely the pinnacle of professionalism. Kelly pursued the solution to my very non-trivial oil leak and made sure More

by PVTLX-S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Garretson
Nov 14, 2022 -

AutoNation Acura South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2022

I would like to commend my service advisor Kelly Richardson. He was kind and very knowledgeable about my 2020 TLX.. Although it was very busy he took time explain everything that my car needed an More

by rearleybowl1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly Richardson, Lisa Parasrami
Nov 05, 2022 -

rearleybowl1 responded

Kelly is the best!!He was very thorough as he explained what service I needed in addition to an oil change. He gave me accurate cost estimates for the additional work and checked on me while the work was being completed. I will continue to have my car serviced at South Bay because Kelly handled things so professionally..

Nov 05, 2022 -

rearleybowl1 responded

Please make sure that Kelly and the mechanics who worked on my car know how much I appreciated their work. I drove home with a smile on my face and a freshly washed car. Keep up the good work. Berniece Earley

November 03, 2022

At my last service visit, I had the opportunity to work with KellyGilbertson for the first time. I usually work with Noe, who is awesome. However, to my good fortune, I ended up with another excellent empl More

by tbernoudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 11, 2022 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 01, 2022

Went to get my car serviced and the experience went excellent thanks to my man Kelly. He made sure my questions were answered and gave me some good heads up Pointers regarding my car. Any car owner app More

by Wencesb32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 08, 2022 -

AutoNation Acura South Bay responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

It is always great service from Kelly! !! Will definitely go back to him for future service. More

by ymorita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 31, 2022

I have been sending my Acura TSX to this dealership for about 10 years. The service level is excellent and Kelly Gilbertson, my service consultant is very thorough and gives great advice in how to keep the More

by dz31649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 07, 2022 -

AutoNation Acura South Bay responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2022

Steve in service makes the experience excellent. We have purchased or leased several vehicles from this dealership. We credit Steve for our loyalty More

by Graham.Robertson.49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
Nov 07, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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