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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
867 Reviews

867 Reviews of AutoNation Acura South Bay - Service Center

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November 28, 2022

Great service. Had an appointment at 2 o'clock. I was late by about 30 minutes due to traffic, but Kelly still took care of me. Very informative, knowledgeable & th More

by lthu0492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 29, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Always outstanding service. Very thorough with the inspection and informative of all situations. Never a problem waiting at the dealership. Always looking forward coming back! More

by krsadsad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly G
Nov 28, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 25, 2022

I always have a positive visit when I take my car for service. Steve R in the service department is always very helpful. Tony Munoz is the main mechanic that works on my car and both are very knowledgeab More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravagula Tony Munoz
Nov 25, 2022 -

AutoNation Acura South Bay responded

Hi Gina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 24, 2022

I just needed an oil change this time, but as always, my service rep, Kelly Gilbertson, had my car in and out within the time frame he gave me. This included the multi-point inspection and having my car was More

by marnieln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 25, 2022 -

AutoNation Acura South Bay responded

Hi Marnieln, thank you for your kind review; we are happy to pass along your comments to Kelly here at AutoNation Acura South Bay! We are always more than happy to assist you if anything else comes up. Take care!

November 23, 2022

Gabby, Service Consultant, has been the difference maker for my experience at this dealership. Not the best service wait times nor customer waiting lounge snacks / beverages available as I am used to, but G More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Le
Nov 25, 2022 -

AutoNation Acura South Bay responded

Hi Mari, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Went in for a tire repair and was met by Steven Wilson. He made sure that I receive an outstanding visit. He’s such a sweetheart. More

by melfern.claro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Nov 24, 2022 -

AutoNation Acura South Bay responded

Hello, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

The staff is courteous and the service is good :) They were also helpful with the pricing. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle De Los Angeles
Nov 23, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura South Bay. If you ever need help, just give us a call. Happy motoring!

November 17, 2022

I definitely recommend AutoNation Acura South Bay. Service at this dealership is extraordinary. The service advisor, Steven, was friendly, professional, competent, and most helpful. Explained everythi More

by fred.nouri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Nov 21, 2022 -

AutoNation Acura South Bay responded

Hello, it means so much to us that you chose our dealership! We hope to be of service to you again in the future. Best wishes, AutoNation Acura South Bay

November 17, 2022

Service Advisor Steve Ravaglia is the best. I bought my Acura at Auto Nation South Bay and get it serviced there. Steve has been my Service Advisor from day one. He is very knowledgeable and More

by j.prior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Nov 21, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Acura South Bay! Drive safe, and we'll see you on the road.

November 17, 2022

Excellent customer service by Gabrielle for routine maintenance service. Easy to make appointment over the network. More

by gerald.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Nov 21, 2022 -

AutoNation Acura South Bay responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura South Bay. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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