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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
851 Reviews

851 Reviews of AutoNation Acura South Bay - Service Center

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October 30, 2022

Rest Service of my vehicle 2019 RDX! I am particularly surprised that the mechanic took the time to prepare a video of the dirty cabin air filters and explained why they should be repla More

by Mr.cancel8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve wilson
Oct 30, 2022 -

Mr.cancel8 responded

Found new problem! The driver side rear view mirror, now does not rotate down when shifting to Reverse! Called customer service but was told that everyone was busy! Left message but no one responded!

Nov 07, 2022 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2022

Great customer service! Kelly is the man to go to. Very helpful and professional. Will definitely take my vehicle again for service. More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Nov 07, 2022 -

AutoNation Acura South Bay responded

Hi Cesar, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 28, 2022

Great service! Kelly explained what was going on with my car and informed me of necessary future maintenance. Would definitely recommend their services to friends. More

by Jscharp5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson - service dept.
Nov 04, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

My service technician, Kelly Gilbertson, is the reason for the excellent rating. He's a gem, always looking out for what's best for me and my car. More

by tiagee957
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Nov 04, 2022 -

AutoNation Acura South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2022

Steven was very kind to explain the Check points. . I satisfied 0il change had done on time. More

by ffujiko0528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravaglia, Steven
Nov 01, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

Great timely service. Very friendly and good customer service. Definitely worth the trip to Torrance for service. More

by Doctordav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 31, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 23, 2022

Making the service appointment was fast and easy over the phone. The drop off was just as easy and quick. More

by nunezv09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 31, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2022

The service department is clean and organized. Steve is an excellent service advisor and knows me and my vehicle. They have provided excellent service for all my vehicles over the past eight year More

by dalanb52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Lisa Parasrami
Oct 29, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

The quality of service of Steven Ragilla never change. I have with this dealer for more than 10 years. Great car and best service. More

by PM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ragilla
Oct 28, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2022

It was a pleasure working with Kelly. He was very professional and explained all of our options completely. I didn't feel like he was trying to sell us something we really didn't need. More

by tmcdavid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in the service department
Oct 27, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

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