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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
849 Reviews

849 Reviews of AutoNation Acura South Bay - Service Center

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September 19, 2022

The location of the dealership/service department is convenient for me. The service department staff were friendly and efficient. The customer waiting area was comfortable. More

by margbruin79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valle, Steve (did not get his last name)
Sep 22, 2022 -

AutoNation Acura South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2022

Brought my car in for routine B-1 service. Cesar was helpful and professional. My service was completed quickly. More

by jpkcp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Valle
Sep 21, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 14, 2022

The Routine maintenance and a software update were explained clearly and was done when promised. More

by dlorincz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Sep 17, 2022 -

AutoNation Acura South Bay responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 14, 2022

Easy to make appointments at this dealership. My Service Advisor was very knowledgeable and efficient. More

by jbsmit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Sep 17, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 12, 2022

I've gotten my 2019 rdx from Cerritos acura and wanted to take my car to this dealership after the bad experience I've received in Cerritos. From the moment I checked my car in to checking my car out Southba More

by Indiaafranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
Sep 15, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

Steve on the Service Team was so on top of everything! He was efficient, professional, called when he said he would, and really went the extra mile to make sure I was a satisfied customer! More

by Renske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Sep 15, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 12, 2022

Brought my Acura in for a airbag safety recall. Staff was courteous and professional. The waiting are was clean and comfortable. More

by Amy G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Sep 15, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2022

Was able to make my appointment for 1st serving of my new car. Was checked in at my appointment time. My car was ready before time said to be ready by. Service writer walked me to my car to make sure everyth More

by snishi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 14, 2022 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 10, 2022

I’ve been taking my Acura MDX here for many years. Kelly is so knowledgeable and friendly. He truly cares about his customers. I value his honesty and work ethic and I’ll keep coming back as long as More

by elainesantizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Sep 14, 2022 -

AutoNation Acura South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 08, 2022

Absolutely wonderful. I left another Acura because of their incompetence. These guys did everything I asked and didn’t try to UPSALE me services I didn’t need:) After 4 yr More

by Ant4777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriella
Sep 13, 2022 -

AutoNation Acura South Bay responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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