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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
849 Reviews

849 Reviews of AutoNation Acura South Bay - Service Center

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July 05, 2022

Steve was great! He was ready for my appointment when I drove up, provided updates throughout my service appointment and had me on my way quickly! They are a great More

by nkerns17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 06, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 03, 2022

Great service. Very personal attention Kelly was the best Thx Southbay Acura. I will always come back More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 05, 2022 -

AutoNation Acura South Bay responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 01, 2022

I recently went in for an A1 service and the service advisor, Kelly Gilbertson made sure that I receive the best customer experience and I am very pleased with the outcome. He was kind, courteous, and g More

by melfern.claro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 04, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 01, 2022

My service advisor Kelly Gilbertson always makes my service visits very pleasant. He provides an excellent customer experience. He takes the time to explain if any additional work needs to be done and More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jul 04, 2022 -

AutoNation Acura South Bay responded

Hi Marie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

June 30, 2022

Great customer service. Always on time. I highly recommend this dealership for any services required. More

by marzenastaniszewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 02, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

June 30, 2022

Hi since I came the first time to do the oil change. The customer service is being super nice and very professional thank you. More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabrielle
Jul 02, 2022 -

AutoNation Acura South Bay responded

Hi Juan, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 29, 2022

I am always very pleased with the service I receive at Acura South Bay. The wait was longer than usual because I think they were unusually busy and perhaps short handed? but my service rep. was really w More

by dbaronusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 01, 2022 -

AutoNation Acura South Bay responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 27, 2022

Extremely helpful and knowledgeable. Great customer service. Takes very good care of his customer and attentive. More

by JI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jun 29, 2022 -

AutoNation Acura South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Always great service, get you out in a timely fashion and very helpful, detailed explanation for all work done or proposed More

by shb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 29, 2022 -

AutoNation Acura South Bay responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 24, 2022

Working with the service department at AutoNation is easy, efficient and of no stress. Kelly who was my liaison treated me like one of the family. The service was timely and any deficiencies were correc More

by rhgoldin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Jun 27, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Acura South Bay and we hope to be of service again in the future.

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