AutoNation Acura South Bay - Service Center

Worked with service adviser Kelly, he was very helpful and caring with the service here was able to provide. Made me feel at ease with how to get my car repaired with honestly. Thanks you! and caring with the service here was able to provide. Made me feel at ease with how to get my car repaired with honestly. Thanks you! More

Service was smooth and clear. God lifted from and to the location plus complimentary car wash. God lifted from and to the location plus complimentary car wash. More

My service advisor, Steve R, greeted me in his usual friendly demeanor. He consulted with me regarding the reason for my visit, and he gave me an accurate approximation of how long my vehicle would tak friendly demeanor. He consulted with me regarding the reason for my visit, and he gave me an accurate approximation of how long my vehicle would take to have the maintenance performed. I was satisfied with my interaction here at South Bay Acura. A little steep on the pricing but it is to be expected at a dealership. More

Service is always great here. Only wish the labor charge was not as high. My car always feels brand new after I pick it up from service. Staff is always friendly and feel like the Only wish the labor charge was not as high. My car always feels brand new after I pick it up from service. Staff is always friendly and feel like they are honest with what service my car needs. Love that they offer Starbucks coffee and have a waiting area and shuttle service. More

I've been going to AcuraNation South Bay for many years, for many reason! Most importantly, the service is impeccable and the people are incredibly professional and nice. for many reason! Most importantly, the service is impeccable and the people are incredibly professional and nice. More

We brought in our 2012 TL because we were experiencing loud ticking noises from our engine and because our dashboard notifications were alerting us every few minutes. The autonation team informed us there loud ticking noises from our engine and because our dashboard notifications were alerting us every few minutes. The autonation team informed us there was an engine recall for our car (for burning oil) and even though we were a few years and many miles over the limit, were able to build a case (after completing an oil consumption test) to have Acura cover 40% of the cost to have a new engine installed. We are thankful to the team and appreciate Jack (former manager), Kelly and Gabby for their help and attention. Gabby in particular was very responsive and kept us in the loop on the status of our cars progress. It was nice seeing a woman in this role and put me at ease, knowing that often women get taken advantage of when it comes to anything car related. Thank you Jack for submitting our claim and for Gabby to get us through the process! Only reason for not giving 5 stars was that the whole process took 2 months to complete. More

Terrible service. Took my car there 4 times, still cannot pinpoint the problem(s). Assistant manager was the only person working there with no assistance. They need Took my car there 4 times, still cannot pinpoint the problem(s). Assistant manager was the only person working there with no assistance. They need to rebuild their management. I will never return for service. More

I have purchased two new cars from them over the years. Customer service in this area was great, and I would highly recommend Acura of South Bay if you are in the market for an Acura. Customer service in this area was great, and I would highly recommend Acura of South Bay if you are in the market for an Acura. More

Kelly was friendly, knowledgeable, and professional. He answered all questions thoroughly and patiently. The waiting area was clean and well appointed. He answered all questions thoroughly and patiently. The waiting area was clean and well appointed. More

This dealership is always clean, organized and well put together. The service writer is the bonus for me. together. The service writer is the bonus for me. More