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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
843 Reviews

843 Reviews of AutoNation Acura South Bay - Service Center

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May 26, 2022

I arrived early than my schedule. However, it took more time than expected to work on my car. I was satisfied with the services. I had faith that the needed maintenance was being d More

by jing hernando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly G
May 29, 2022 -

AutoNation Acura South Bay responded

Hi Jing, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 24, 2022

Sales staff is great and service staff is helpful in ensuring the right service is recommended without the hard upselling that nobody cares for. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
May 25, 2022 -

AutoNation Acura South Bay responded

Hi Dave, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

Gabby was the best. She answered all my questions and explained service in plain English. More

by missinbetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby
May 25, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 22, 2022

Service tech was friendly and efficient. Prompt same day service. Clean. Did not have to wait for car very long after paying. More

by cwlally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 23, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Service for my car is good. Customer service had changed and not as friendly as before. Advisors seem too busy and not as accommodating as before making you feel unwelcomed. Dif More

by RDeeX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
May 21, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 19, 2022

They are very professional and friendly. Steven Wilson was my service advisor and kept me posted with everything that happening with my car. They have a nice waiting area that is clean and More

by rybee101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
May 21, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

My service advisor, Steve Ravaglia, handled my car’s service very efficiently. New brakes, oil change, etc. in ~ 3 hrs. More

by Rmarfoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
May 21, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 18, 2022

Excellent customer service. The staff genuinely cares for their clients.‘I found my service representative very thorough, honest and sincere. He let me know what Preventative me More

by Avis Wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
May 21, 2022 -

AutoNation Acura South Bay responded

Hi Avis, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 21, 2022 -

Avis Wilson responded

Thank you’

May 18, 2022

I was well attended by very friendly staff. They have high quality customer service skills. More

by pgithongo8830
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly who did all the paperwork and attending me .Gambi ,the Lady who received me and made sure I was well attended.
May 21, 2022 -

AutoNation Acura South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 17, 2022

Came in for car maintenance. , was efficient, thorough and friendly. Kelly was great keeping me up to date time wise for my car. Great service. More

by patti.oreilly59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
May 19, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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