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AutoNation Acura South Bay - Service Center

Torrance, CA

4.9
840 Reviews

840 Reviews of AutoNation Acura South Bay - Service Center

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March 20, 2022

The service advisor Kelly Gilbertson was very accommodating to us. I brought my MDX due to non functioning air conditioner and he gave us different scenarios on what could be the possible problem More

by ianyla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia, Kelly Gilbertson
Mar 24, 2022 -

AutoNation Acura South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 19, 2022

I have been going to this dealership for awhile for my vehicle service. The wait is always a bit long but I appreciate the quiet lounge they have to wait in. More

by VC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella
Mar 23, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 18, 2022

There is nothing to say other than excellent service as usual. I've always made an appointment with no particular service advisor in mind due to having great experiences with each one of them. But I had St More

by dseure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Mar 23, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 18, 2022

Service technician was great, the car was ready on time, and the repairs were perfect. More

by mpadden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Mar 23, 2022 -

AutoNation Acura South Bay responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2022

I’ve had my RDX serviced at Autonation Acura since it was new. They’ve always been timely with their service and attentive to any of my requests. More

by Tom1241
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
Mar 22, 2022 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2022

Kelly Gilbertson, in the service department, is the best service tech I have ever worked with! He was very knowledgeable, efficient, accommodating, and nice and friendly. He took time to listen to all of More

by jazzandjellybeans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 22, 2022 -

AutoNation Acura South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 17, 2022

Excellent customer service, first time there, And I’m so glad I come to this place! From now on, this is my Acura dealer! Thanks 🙏🏻 More

by JLS.limo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 22, 2022 -

AutoNation Acura South Bay responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 16, 2022

I have been pleased with the assistance of my service advisor, Steve Ravaglia, in the maintenance of my car. He has always been knowledgeable, courteous, and efficient in my our encounters. I would hig More

by dkseyemd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ravaglia
March 15, 2022

Enjoyed working with Kelly, very friendly and detail oriented. Dealership very well maintained, customer lounge was comfortable. More

by bobozaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Gilbertson
Mar 19, 2022 -

AutoNation Acura South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 14, 2022

Gabby from the service team is amazing. With one day notice, she set up my appointment at a time that accommodated my work schedule. Knowing I needed my car the same day, the service was ex More

by Tom V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabrielle De Los Angeles
Mar 15, 2022 -

AutoNation Acura South Bay responded

Hello Tom, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura South Bay! We hope to be of service to you again in the future. Best wishes, AutoNation Acura South Bay

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